Detail-oriented Human Resources Specialist and Data Analyst with 10 years of experience in identifying trend lines and setting pay schedules for employees from Boston to Hawaii. Experienced in creating impactful presentations and training small groups to enhance team performance. Known for strong communication skills, effective project management, and a collaborative, team-oriented approach. Proven track record of driving team initiative that align with mission goals and foster a positive, productive work environment.
Overview
11
11
years of professional experience
Work History
Human Resources Specialist
U.S. Department of Defense
08.2015 - Current
Coordinated, monitored, participated and processed 10 Full Scale and 10 Wage Change Surveys as Project Officer for Nonappropriated Fund Wage Survey
Took on an abundance of additional travel, work assignments, and completed multiple Project Officer duties such as analysis while on Temporary Duty to meet mission requirements, due to the effects of the COVID-19 pandemic and other factors
Make telephone calls and establish relationships with private sector management to explain the survey process, procure participants and set up appointments
Act as expert liaison between Local Wage Survey Committee, Private Industry Executives and DCPAS Wage & Salary office using in-depth knowledge of wage system laws and OPM guidance
Travel to host activities to brief Local Wage Survey Committees, train data collectors and review statistical data for accuracy and discrepancies
Utilize knowledge of Federal Wage System procedures and concepts pertaining to the evaluation of job duties and responsibilities to determine the proper category, coding, and suitability of data for the survey process
Analyze wage data, propose wage lines and prepare exhibits for the review by the Supervisor
Account Manager Western Sales
TerraGo Technologies
04.2015 - 07.2015
Interface with prospects on the phone and via e-mail to deliver product presentations and demos
Apply consultative selling techniques that lead to closing of business
Accurately manage, track, and precisely forecast revenue opportunities, and sales activities in CRM
Inside Product Specialist
Dell
11.2013 - 12.2014
Call prospective Federal customers and develop business relationships
Generated $60k of revenue within my first month
Maintain daily and quarterly goals: 150 calls a day, create 20 opportunities a month, convert 5 opportunities a month, and maintain a strict quota
Provide product knowledge to prospective customers
Identify and qualify leads and manage and track all sales activities
Identifies customer needs/ requirements, and recommends the appropriate products and solutions
Education
Bachelor of Science - Business/Sports Management
Greensboro College
Greensboro, NC
Skills
Customer relations
HR policies and procedures
Training and mentoring
Training development
Data analysis
SQL databases
Statistical analysis
Microsoft Access
Data collection
Timeline
Human Resources Specialist
U.S. Department of Defense
08.2015 - Current
Account Manager Western Sales
TerraGo Technologies
04.2015 - 07.2015
Inside Product Specialist
Dell
11.2013 - 12.2014
Bachelor of Science - Business/Sports Management
Greensboro College
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