Matt Jeffrey
Thornton,CO
Summary
Professional service representative with reputation for high standards and results-driven performance. Demonstrated ability to handle route management, customer interaction, and timely service completion. Focuses on sales goals and customer satisfaction. Consistently adapts to changing needs, ensuring reliable and effective service. Known for strong problem-solving capabilities and effective communication skills.
Overview
19
19
years of professional experience
Work History
Route Service Representative
Frito-Lay
Thornton, CO
10.2023 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory levels and ensured product availability through effective route planning.
- Operated delivery vehicles safely while adhering to company policies and regulations.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Merchandised product to company specifications
- Increased company revenue by upselling additional products and services to clients during visits.
- Consistently met or exceeded performance metrics established by management for quality control purposes.
- Maintained strong relationships with customers through effective communication and problem-solving skills.
Business Owner/Operator
Mile High Roofing INC
Arvada, CO
01.2007 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Communicated with customers to assess needs and schedule work.
- Trained and motivated employees to perform daily business functions.
- Served as primary point-of-contact with suppliers, insurance adjusters, customers, city permitting officials and contractors to maintain quality of work and customer satisfaction.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
Education
Associate of Arts - Liberal Arts And General Studies
Red Rocks Community College, Lakewood CO
Lakewood, COSkills
- Sales Tactics
- Analytical and Critical Thinker
- Personnel Management
- Customer service
- Attention to detail
- Reliability
- Industry Expertise
- Innovative and Visionary
- Effective Communicator and Public Speaker
- Adaptable and Flexible
- Approachable and Outgoing
- Sales forecasting
Languages
Spanish
Professional Working
Interests
- Learning new cooking techniques and expanding my culinary skills
- DIY and Home Improvement I am currently in the process of painting the interior of my house
- I like working with my hands and fixing things
- Avid reader
- Movie buff
Timeline
Route Service Representative
Frito-Lay
10.2023 - Current
Business Owner/Operator
Mile High Roofing INC
01.2007 - Current
Associate of Arts - Liberal Arts And General Studies
Red Rocks Community College, Lakewood CO