Matt Johannes
Waukesha,WI
Summary
Detail-oriented maintenance assistant with expertise in grounds and building maintenance. Skilled in equipment troubleshooting and fostering a clean, safe environment. Committed to enhancing team collaboration and providing exceptional customer service.
Overview
14
14
years of professional experience
Work History
Maintnance Assistant
Ciel Senior Living of Shorewood
11.2025 - Current
- Assisted in routine maintenance tasks to ensure optimal facility operations.
- Supported team in troubleshooting equipment issues, enhancing response time to service requests.
- Conducted inspections of common areas, identifying repair needs and prioritizing maintenance work.
- Collaborated with staff to maintain cleanliness and safety standards throughout the facility.
- Responded promptly to resident requests, fostering a supportive living environment.
Maintenance Assistant
Mission Creak Living Center
06.2023 - 11.2025
- Conducted routine maintenance checks to ensure safe and functional living environment.
- Assisted in troubleshooting and repairing equipment and facility systems.
- Collaborated with team members to prioritize maintenance requests and tasks effectively.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Followed instructions from supervisor regarding daily job tasks and duties.
Floor Care Technician /Assistant Housekeeping Manager
Edenbrook Lakeside
03.2019 - 06.2023
- Operated floor care machinery to maintain cleanliness and appearance of facility surfaces.
- Conducted routine inspections to identify maintenance needs and ensure compliance with safety standards.
- Trained new staff on proper cleaning techniques and equipment usage for optimal performance.
- Developed and implemented efficient cleaning schedules to enhance operational workflow.
- Monitored inventory levels of cleaning supplies, coordinating timely reordering to prevent shortages.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Boosted overall appearance of facilities through diligent attention to detail in all floor care tasks performed.
Assistant Manager / Manager of Housekeeping and Laundry
Healthcare Services Group
08.2012 - 03.2019
- Implemented training programs for staff to ensure compliance with healthcare regulations.
- Monitored performance metrics, identifying areas for operational improvement.
- Developed quality assurance protocols to uphold service standards and client satisfaction.
- Facilitated regular staff meetings to promote communication and address concerns proactively.
- Analyzed workflow inefficiencies, proposing actionable solutions to enhance productivity.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Goodrich High School
Fond Du Lac, WISkills
- Cleaning and sanitizing
- Equipment maintenance and repair
- Power tools proficiency
- Painting
- Grounds and building maintenance
- Maintenance work orders
Timeline
Maintnance Assistant
Ciel Senior Living of Shorewood
11.2025 - Current
Maintenance Assistant
Mission Creak Living Center
06.2023 - 11.2025
Floor Care Technician /Assistant Housekeeping Manager
Edenbrook Lakeside
03.2019 - 06.2023
Assistant Manager / Manager of Housekeeping and Laundry
Healthcare Services Group
08.2012 - 03.2019
High School Diploma -
Goodrich High School