Matt Johannes
Waukesha,WI
Summary
Detail-oriented maintenance assistant with expertise in grounds and building maintenance. Skilled in equipment troubleshooting and fostering a clean, safe environment. Committed to enhancing team collaboration and providing exceptional customer service.
Overview
14
14
years of professional experience
Work History
Maintnance Assistant
Ciel Senior Living of Shorewood
Shorewood, WI
11.2025 - Current
- Assisted in routine maintenance tasks to ensure optimal facility operations.
- Supported team in troubleshooting equipment issues, enhancing response time to service requests.
- Conducted inspections of common areas, identifying repair needs and prioritizing maintenance work.
- Collaborated with staff to maintain cleanliness and safety standards throughout the facility.
- Responded promptly to resident requests, fostering a supportive living environment.
Maintenance Assistant
Mission Creak Living Center
Waukesha, WI
06.2023 - 11.2025
- Conducted routine maintenance checks to ensure safe and functional living environment.
- Assisted in troubleshooting and repairing equipment and facility systems.
- Collaborated with team members to prioritize maintenance requests and tasks effectively.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Followed instructions from supervisor regarding daily job tasks and duties.
Floor Care Technician /Assistant Housekeeping Manager
Edenbrook Lakeside
2115 E Woodstock Pl, Milwaukee, WI 53202
03.2019 - 06.2023
- Operated floor care machinery to maintain cleanliness and appearance of facility surfaces.
- Conducted routine inspections to identify maintenance needs and ensure compliance with safety standards.
- Trained new staff on proper cleaning techniques and equipment usage for optimal performance.
- Developed and implemented efficient cleaning schedules to enhance operational workflow.
- Monitored inventory levels of cleaning supplies, coordinating timely reordering to prevent shortages.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Boosted overall appearance of facilities through diligent attention to detail in all floor care tasks performed.
Assistant Manager / Manager of Housekeeping and Laundry
Healthcare Services Group
Multiple Locations In Milwaukee Area
08.2012 - 03.2019
- Implemented training programs for staff to ensure compliance with healthcare regulations.
- Monitored performance metrics, identifying areas for operational improvement.
- Developed quality assurance protocols to uphold service standards and client satisfaction.
- Facilitated regular staff meetings to promote communication and address concerns proactively.
- Analyzed workflow inefficiencies, proposing actionable solutions to enhance productivity.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Goodrich High School
Fond Du Lac, WISkills
- Cleaning and sanitizing
- Equipment maintenance and repair
- Power tools proficiency
- Painting
- Grounds and building maintenance
- Maintenance work orders
Timeline
Maintnance Assistant
Ciel Senior Living of Shorewood
11.2025 - Current
Maintenance Assistant
Mission Creak Living Center
06.2023 - 11.2025
Floor Care Technician /Assistant Housekeeping Manager
Edenbrook Lakeside
03.2019 - 06.2023
Assistant Manager / Manager of Housekeeping and Laundry
Healthcare Services Group
08.2012 - 03.2019
High School Diploma -
Goodrich High School