Matt keldermans
williamsville,IL
Summary
Proven to excel in mechanical diagnostics and customer satisfaction, my tenure at Landmark Ford showcased my adeptness in equipment repair and unparalleled service delivery. With a keen attention to detail and self-motivation, I significantly enhanced operational efficiency and safety standards, embodying the critical blend of technical prowess and interpersonal skills sought in high-caliber candidates.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Light Duty Repair Technician
Landmark Ford
06.2021 - Current
- Utilized variety of tools and diagnostic equipment to complete repairs.
- oil changes
- tire repairs
- multi point inspections
- brake services
- alignments
- used car inspections
- recalled certified
- light duty diagnoses
Tire and Lube Technician
Friendly Chevrolet
06.2020 - 06.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Parts Delivery Driver
O'Reilly's Auto Parts
04.2019 - 04.2020
- Pulled parts off store shelves to fill customer orders.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
Carpenter Apprentice
Carpenters Union
11.2018 - 04.2019
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
Door Fabricator
Carter Brothers Lumber
05.2017 - 11.2018
- Maintained clean and organized working environment to promote safety and efficiency.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Helped unload delivery trucks
- Assisted on deliveries based on customer's needs
Carpenter Apprentice
Immaculate General Contracting Service
07.2016 - 01.2017
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Assisted with movement of materials and equipment to job sites.
Appliance Installer
Dick Van Dyke Appliance World
07.2015 - 07.2016
- Delivered, loaded and unloaded and installed [Product or Service].
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Helped assisted with specialty installations
Ramp Agent
Abraham Lincoln Capital Airport
08.2014 - 12.2015
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Deiced aircraft before takeoff for safety during inclement weather.
Supply Technician
St Johns Hospital
08.2013 - 08.2014
- Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
- Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
- Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
- Provided support to medical staff in resolving medical equipment problems.
Ramp Agent
Abraham Lincoln Capital Airport
08.2010 - 08.2013
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Ramp Agent
McCelelland's Aviation
07.2011 - 07.2012
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Deiced aircraft before takeoff for safety during inclement weather.
- Filled up aircraft with the correct fuel to customers needs
- Maintained the fuel trucks
Food Service Worker
Baskin Robbins Ice Cream
07.2009 - 08.2010
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Gastion Attendant
Wilkersons Monroe Shell
08.2007 - 07.2009
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Tour Guide
Springfield Park District
07.2004 - 07.2007
- Built personal relationships with guests to promote positive experiences.
- Helped with the pumpkin spectacular
- Did tour guides for the Thomas Rees Carillon
- Helped set up for all the concerts
Education
Automotive -
Lincoln Land Community College
Springfield, IL06-2020
High School Diploma -
Springfield High School
Springfield, IL05-2008
No Degree - Building Trades
Capital Area Career Center
Springfield, IL05-2008
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
- Software installation
- System upgrades
- Service documentation
- Routine maintenance
- Attention to detail
- Self motivation
Certification
Recall/warranty certified
Timeline
Light Duty Repair Technician
Landmark Ford
06.2021 - Current
Tire and Lube Technician
Friendly Chevrolet
06.2020 - 06.2021
Parts Delivery Driver
O'Reilly's Auto Parts
04.2019 - 04.2020
Carpenter Apprentice
Carpenters Union
11.2018 - 04.2019
Door Fabricator
Carter Brothers Lumber
05.2017 - 11.2018
Carpenter Apprentice
Immaculate General Contracting Service
07.2016 - 01.2017
Appliance Installer
Dick Van Dyke Appliance World
07.2015 - 07.2016
Ramp Agent
Abraham Lincoln Capital Airport
08.2014 - 12.2015
Supply Technician
St Johns Hospital
08.2013 - 08.2014
Ramp Agent
McCelelland's Aviation
07.2011 - 07.2012
Ramp Agent
Abraham Lincoln Capital Airport
08.2010 - 08.2013
Food Service Worker
Baskin Robbins Ice Cream
07.2009 - 08.2010
Gastion Attendant
Wilkersons Monroe Shell
08.2007 - 07.2009
Tour Guide
Springfield Park District
07.2004 - 07.2007
Automotive -
Lincoln Land Community College
High School Diploma -
Springfield High School
No Degree - Building Trades
Capital Area Career Center
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