Matt Kmetz
Basalt,ID
Summary
Accomplished Fleet Management Professional with over 22 years of experience and a proven track record enhancing vehicle performance and customer satisfaction. Expert in troubleshooting and service documentation, coupled with exceptional team collaboration and leadership skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mobile Service Technician
Rush Truck Center
2015.08 - Current
- Determine cost-effective solutions to mechanical issues.
- Mentor and collaborate with other mechanics and engineers to inspect diesel engines for signs of damage.
- Apply documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Troubleshoot systems, trace problems and diagnose root causes
- Complete required documentation such as work-completed reports, time-sheets and quality assessments via handwritten forms or business system input screens.
- Adhere to safety regulations while servicing vehicles, preventing injuries and accidents.
Owner
Kmetz Truck and Diesel Service LLC
2009.05 - 2015.08
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Valued member of Eastern Idaho Technical College Diesel Technology Program. Provided training, mentoring, and guidance in support of implementing a successful Diesel Technology Program.
Service Manager
Lake City International Trucks
2006.05 - 2009.05
- Monitored and trained service staff.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Service Technician
Lake City International Trucks
2002.06 - 2006.05
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Adhered to safety protocols and policies while performing work to reduce workplace hazards.
Education
Certificate - Automotive Technology
Universal Technical Institute of Arizona Inc
Avondale, AZ05.2002
High School Equivalent -
College of Southern Idaho
Twin Falls, ID05.2001
Skills
- Training and mentoring
- Advanced Diagnostics
- Complex Troubleshooting
- Root Cause Analysis
- Cost Estimates
- Parts Replacement
- Welding and fabrication
- Service Documentation
Accomplishments
- Qualified for the Rush Tech Skills Rodeo for eight consecutive years.
- Served as a valued board member for the Eastern Idaho Technical College Diesel Technology Program.
Certification
- Cummins Certified
- Navistar Certified
- HVAC Certified
References
Lynn Grover
Fleet Maintenance Manager
City of Rexburg
208-313-4766
Shane Sommers
Fleet Maintenance Manager
Crapo's LTD
208-313-6306
Joe Pratt
Owner
Pratt Truck Service
208-785-6794
Timeline
Mobile Service Technician
Rush Truck Center
2015.08 - Current
Owner
Kmetz Truck and Diesel Service LLC
2009.05 - 2015.08
Service Manager
Lake City International Trucks
2006.05 - 2009.05
Service Technician
Lake City International Trucks
2002.06 - 2006.05
Certificate - Automotive Technology
Universal Technical Institute of Arizona Inc
High School Equivalent -
College of Southern Idaho
- Cummins Certified
- Navistar Certified
- HVAC Certified
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