Matthew Kouns
Olive Hill,KY
Summary
Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
12r Interior Electrician
Kentucky Army National Guard
Olive Hill, KY
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Coordinated seamlessly with construction teams during new builds to ensure smooth integration of interior electrical systems.
- Measured, cut and manipulated conduit to lay out wiring circuits.
- Referred to schematics and blueprints to develop installation plans conforming to specifications.
Napa
Manager
04.2020 - Current
- Used variety of teaching methods to successfully help wide range of new employees.
- Responded to email and telephone requests to provide customers with specific information.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
CSR
Dominos Pizza Inc.
08.2019 - 03.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Laborer
Halls Pools
05.2017 - 08.2019
- Inspected tools and equipment to maintain safety and efficiency.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Cleaned and maintained tools, equipment and worksites.
- Installed drywall, siding and other structural components.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Prepared job sites by removing debris and setting up materials and tools.
- Used variety of hand and power tools to complete tasks.
- Performed general housekeeping and cleaning tasks.
- Mixed and poured concrete for variety of projects.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Understood and followed verbal and written instructions to complete work correctly.
Education
High School Diploma -
West Carter County High School
Olive Hill, KY06.2019
Skills
- Good Telephone Etiquette
- Tams Software Proficiency
- PPE Compliance
- Excellent Communication
- Active Listening
- Organization and Time Management
- Self-Motivated
- Decision-Making
- Planning and Coordination
- Problem-Solving
- Teambuilding
- Forklift Driving
- Basic Tools
- Stress Tolerance
- Welding and Bolting
- Safety Program Compliance
- Physical Strength and Stamina
Timeline
12r Interior Electrician
Kentucky Army National Guard
12.2023 - Current
Napa
Manager
04.2020 - Current
CSR
Dominos Pizza Inc.
08.2019 - 03.2020
Laborer
Halls Pools
05.2017 - 08.2019
High School Diploma -
West Carter County High School
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