Summary
Overview
Work History
Education
Skills
Timeline
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Matt Kronberger

Philadelphia,PA

Summary

Hard-working, energetic individual with diversified talents. Special strengths that focus in assistive and personal care interactions. Seeks a position that helps to make meaningful connections and positive differences for those who require specialized attention and guidance.

Overview

9
9
years of professional experience

Work History

Facilities Specialist

Ann's Choice Retirement Community
02.2022 - Current
  • Performs routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications
  • Assists with resident apartment set up and break down
  • Uses specialized cleaning equipment for resident and community needs
  • Interacts and communicates daily with residents with cognitive difficulties to ensure a calm, positive atmosphere

Amazon Flex Courier

Amazon
01.2019 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded vehicle and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Restaurant Busser/Server

Miller's Ale House
03.2017 - 01.2019
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials and took drink orders.

Stock Clerk

Shop Rite Food Market
10.2015 - 01.2017
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.

Promotional Products Handler

Spike's Trophies
03.2014 - 09.2015
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Handled inventory, packaged orders, and shipped product.

Education

High School Diploma -

Philadelphia Academy Charter High School
Philadelphia, PA
06.2015

Skills

  • Embraces teamwork and problem solving
  • Thrives in working closely with others
  • Strong empathy and active listening skills
  • Willingness to learn, adapt, and modify
  • Ability to interact with tact, diplomacy, and discretion
  • Professionalism and friendliness in every interaction and touch point
  • Able to understand all sides of an issue and respond with a human touch
  • Cares for people’s well-being
  • Friendly, upbeat, authentic
  • Stays composed and positive, even in trying moments

Timeline

Facilities Specialist

Ann's Choice Retirement Community
02.2022 - Current

Amazon Flex Courier

Amazon
01.2019 - 02.2022

Restaurant Busser/Server

Miller's Ale House
03.2017 - 01.2019

Stock Clerk

Shop Rite Food Market
10.2015 - 01.2017

Promotional Products Handler

Spike's Trophies
03.2014 - 09.2015

High School Diploma -

Philadelphia Academy Charter High School

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Matt Kronberger