Matt Lukkarila
Tacoma,WA
Summary
A dynamic and self-driven professional skilled in collaborating with support teams, area leaders, and employees to optimize processes, reduce costs, and promote team development to surpass goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Health and Safety Manager
Amazon
Kent, WA
04.2024 - Current
- Managed a group of 5 Warehouse Safety Specialists
- Ensured safety compliance for 1,200 associates in a fast-paced warehouse setting within a 24-hour operation
- Respond to employee and manager inquiries regarding health and safety issues
- Conduct workplace safety inspections to identify and eliminate potential hazards
- Investigate workplace injuries, identify root cause, and develop corrective actions
- Analyze data trends related to accidents or incidents over time, and propose appropriate countermeasures
- Coordinate with external organizations such as fire departments or environmental protection agencies to ensure compliance with related laws
Site Operations Manager
Amazon
DuPont, WA
05.2022 - 04.2024
- Maintained oversight of daily operations, ensuring optimal productivity and adherence to quality standards for 4 salaried managers managing a team of 300 associates
- Analyzed arrival and scheduling trends to optimize the shift's operating and labor plan, achieving a 3% improvement from January 2024 to April 2024
- Provided technical guidance and implemented streamlined processes to enhance operational efficiency, boost productivity, and reduce costs while ensuring compliance with safety protocols
- Created daily operational reports and project initiative summaries for management review
- Conducted performance evaluations and provided ongoing support to team members, through daily coaching sessions, monthly 1:1 meetings, and bi-annual calibration reviews
- Achieved a 35% improvement in Associate and Site Leaders safety responses compared to network benchmarks over a 6-month period as the SLI site POC
Area Manager
Amazon
Salem, OR
08.2020 - 05.2022
- Oversaw the performance of a 85-150 associate team in Outbound Pack and Outbound Flow Manager
- Ensured continual optimization of performance through consistent monitoring of shift data and meeting daily KPIs alongside central teams
- Inspected production, quality control and maintenance reports to detect and address production barriers
- Successfully improved safety levels by implementing regular safety walks, resulting in a 50% reduction in safety incidents for FHD Pack associates
- Achieved a significant weekly cost reduction of $29K through the implementation of the customer returns process at PDX7
- Assisted in the successful launch of BFI9 Fulfillment Center while implementing new policies and procedures in August 2021
Food Service Operations Manager
Sodexo
Mercer Island, WA
09.2019 - 08.2020
- Led cross-functional team for $3M dining operations, serving 300 Independent, Assisted Living residents and a 43-bed healthcare center
- Enforced food and safety procedures throughout all dining operations, maintaining regulatory paperwork for clinical and residential food safety with local and state agencies
- Generated 10% increase in sales by collaborating with resident council and executive chef to develop a new catering menu
- Established and managed a meal and grocery delivery service in response to the pandemic, collaborating with clients and local vendors to ensure reliable and consistent delivery
- Demonstrated versatility and leadership skills across various roles including Area Operations Manager, Executive Chef, Retail Manager, Patient Services Manager and Regional Support Manager during my tenure at SODEXO from 2006-2018
Education
Bachelor of Science - Culinary Nutrition
Johnson And Wales
Providence, RI03-2006
Associate of Applied Science - Culinary Arts
Johnson And Wales
Providence, RI05-2004
Skills
- Analytical Skills
- Data Analysis
- Supply Chain Management
- Operations Management
- Team Building/Leadership
- Adaptability and Flexibility
- Health and safety compliance
- Cross-Functional Communication
Affiliations
- GLAMAZON Co-Chair/Member BFI9 & PDX7 2020-2024
- AMAZON/GIVEHUB| Participant, 4 events | 2022-2023
- Hopelink | Pantry Pack Coordinator | 2014-2018
- Sodexo Future Chefs | Coordinator | 2014-2018
- Starbucks Community Event | Coordinator, Everette PD | 2018-2019
Certification
- Culinary Certification, SUAN DUSAT International Culinary School | Bangkok, Thailand 2005
- Culinary Certification, AT-SUNRICE Global Chef Academy | Singapore 2005
References
References available upon request.
Timeline
Warehouse Health and Safety Manager
Amazon
04.2024 - Current
Site Operations Manager
Amazon
05.2022 - 04.2024
Area Manager
Amazon
08.2020 - 05.2022
Food Service Operations Manager
Sodexo
09.2019 - 08.2020
Bachelor of Science - Culinary Nutrition
Johnson And Wales
Associate of Applied Science - Culinary Arts
Johnson And Wales