Results-driven Technical Project Manager with 6+ years of experience delivering CRM and email marketing solutions for global enterprise brands, including Hulu, Citibank, and Mars. Skilled in Salesforce Marketing Cloud, including Journey Builder, AMPscript, and automation configuration. Led the execution of hundreds of campaigns from intake to deployment with a strong focus on audience segmentation, data accuracy, and stakeholder communication. Familiar with SQL for data querying and quality assurance in marketing campaigns.
Salesforce Marketing Cloud, Journey Builder, AMPscript (basic), SQL (basic), Email Automations, Litmus, JIRA, Confluence, Campaign Management, Email QA & Testing, Client Communication, Process Improvement, HTML/CSS (basic), Microsoft Office