Summary
Overview
Work History
Education
Skills
Timeline
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Matt McCormick

Glen Burnie,MD

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Bartender

Betty Lou’s
09.2024 - 05.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Dry 85
09.2023 - 08.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender

Choptank
07.2022 - 06.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.

Education

Bachelor Of Science - Kinesiology

Shenandoah University
Winchester, VA
12.2006

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Salesmanship
  • Creative mixology

Timeline

Bartender

Betty Lou’s
09.2024 - 05.2025

Bartender

Dry 85
09.2023 - 08.2024

Bartender

Choptank
07.2022 - 06.2023

Bachelor Of Science - Kinesiology

Shenandoah University
Matt McCormick