Matt Melrose
Phoenix,AZ
Summary
- Dynamic hospitality professional with experience at InNOut burger, PFChangs, and Cobra arcade bar, excelling in efficient multitasking and relationship building. Proven track record in maintaining cleanliness and sanitation standards while enhancing guest experiences. Skilled in working quickly in high stress environments, also enjoy learning and mastering a new skill. Additional experience in inventory and training, contributing to operational excellence and team productivity in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Barback, Bartender
Cobra Arcade Bar
Phoenix, AZ
08.2022 - Current
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Management
In N Out Burger
Phoenix, AZ
02.2011 - 06.2023
- Advised senior management on financial planning and risk management, contributing to sustainable company growth.
- Optimized workforce management by designing and executing time management configurations in SAP HCM.
- Acted as a liaison between senior management and relevant stakeholders regarding matters pertaining to Cash Management operations.
- Performed routine data entry or document management.
- Assisted senior management with major initiatives and projects.
- Completed daily logs for management review.
- Improved time management skills with efficient calendar management of appointments, deadlines, and reminders for the Office Manager.
- Directed cost management, utilization management, quality assurance and medical protocol development initiatives.
- Collaborated with management to develop new procedures for increased productivity in inventory management and loss prevention.
- Supported inventory management efforts through regular cycle counting, reconciliation of discrepancies, and reporting to management.
- Trained all new employees on records management system.
Cook
Smashburger
Phoenix, AZ
04.2017 - 01.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Server
PF Chang’s
Phoenix, AZ
03.2016 - 07.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Relationship building
Timeline
Barback, Bartender
Cobra Arcade Bar
08.2022 - Current
Cook
Smashburger
04.2017 - 01.2018
Server
PF Chang’s
03.2016 - 07.2017
Management
In N Out Burger
02.2011 - 06.2023