Matt Moore

Pioneered global Sales, GTM, and RevOps at Nefeli (multi-cloud management startup) to build sales processes and expand revenue via direct sales & partners. Achieved a successful exit. (Acquired by Cloudflare Nov, 2023.

• Aligned sales initiatives, product roadmap, and customer needs, leading to successful acquisition of first cohort of customers for Nefeli's solution, driving revenue potential beyond $1M.
• Generated a $15M+ qualified sales pipeline utilizing direct to enterprise outbound prospecting process.
• Developed data-driven sales engine, boosting inbound engagement by 35% through effective marketing and automation.
• Secured strategic partnerships, expanding market reach by 100% and positioning organization as global industry player.

Led Sales and Sales Engineering (10 professionals) in the conversational AI and voice/data analytics space, focused on building a high-performing team and business expansion across the Americas.

• Successfully doubled recurring sales revenue ($6.8M) in first year by prioritizing strategic partnership development and full-cycle sales management.
• Doubled recurring revenue through strategic partner deal pursuit and end-to-end sales cycle management.
• Implemented effective sales enablement strategy, reducing sales cycles by 46% and increasing ARPU by 100%.
• Addressed customer pain points, boosting satisfaction and retention by 25% through new cross-functional process.

Transformed Americas Sales, Sales Engineering at PGi; built top teams (80+ professionals), launched new SaaS product, expanded revenue via direct to enterprise sales & channel partner echosystem.

• Accelerated revenue growth by 29%/$77M while successfully managing $334M P&L.
• Boosted win rate by 11% and reduced sales cycle by 46% through innovative go-to-market initiatives.
• Optimized sales operations, achieving outstanding forecasting accuracy of +/-3% and enabling accurate C-level reporting.
• Created inside sales team (8 SDR's), driving $1.7M new bookings in one year across NA, UK and IRL.

Initiated and led vertical sales strategy to drive company growth, increase market share and profitability in key growth areas of CCaaS, GovEd, Hospitality, FinServ, and AI/ML sectors.

• Established Mitel's first Americas Vertical Sales team, building a top team of 46 sales specialists, surpassing $148M SaaS bookings target.
• Used market insights to capitalize on key business opportunities for new advantageous partnerships and expand market reach achieving substantial sales growth of 22%.
• Tapped by CEO to lead successful integration of ShorTel's Sales & CS operations into Mitel, driving efficiencies and savings of $22M/18 months.
• Identified opportunities to improve business process flows and productivity.

Spearheaded a sales organization SaaS pivot, creating the Sales & Customer Success organization overseeing the end-to-end customer life-cycle from lead generation to renewal. This cross-functional structuring drove rapid growth, ultimately leading to a successful business exit (Acquired by Mitel, 2017).

• Expertly managed $250M P&L by implementing data-driven decision-making processes, enabling informed strategic choices that positively impacted the bottom line.
• Increased sales revenue to $148M ARR by developing and implementing innovative sales strategies and processes.
• Initiated employee growth strategy resulting in a 28% increase in organizational headcount, expanding the team from 126 to 175 employees; recruiting, hiring, and training 49 professionals to enhance coverage, optimize customer touchpoints and improve service quality.
• Enhanced customer satisfaction and reduced churn by 3% through fostering strong relationships and providing exceptional service.