Dynamic leader with extensive experience in operations and facilities management at USA Raft Adventure Resort. Proven track record in risk management and staff training, fostering positive guest experiences.
I am passionate about outdoor experiences and the positive community impact it can bring. While on the board for SHAC we created a new role to serve the community and I was proud to be a part of that and using my company resources to provide new outdoor experiences to kids who likely had not had the opportunity to enjoy such things.
I have worked with many of the schools in Asheville to plan and host the end of year retreats and incorporate rafting, caving and river cleanup (our typical 3 day school outing).
I purchased USA Raft in 2011 after managing multiple river outposts for the previous 10 years. I have directly overseen hiring, training, facilities management, USFS permits, sales and risk management in the decades in the commercial whitewater rafting industry.
My true passion has been providing a positive guest experience that furthers peoples desire and comfort level to get outdoors. While having been successful at this and truly loving the work I have done it was all swept away by Helene.
As the owner and more recently managing partner, the responsibilities have been many and the rewards have been great. Motivating people and leading small and large groups on river trips never got old and the position was a great fit for me.
Operations & Facilities Management
Risk Management
Guide & Staff Training
Logistics
Growth of adventure trip offerings
Worked with underserved groups
Served on the board of Southern Appalachian Highlands Conservancy as member and then President
President of Board for Northeast Tennessee Tourism Assoc