Matt Muchnick
Plano,TX
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
Work History
General Manager
Staples
Dallas, TX
01.2018 - 06.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Store Manager
Lowe's
Raynham, MA
06.2010 - 07.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Project Manager
Lou Jon Construction
San Antonio, TX
07.2006 - 06.2010
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Education
Bachelor of Arts - Business
University Of Incarnate Word
San Antonio, TX05.2010
Skills
- Workflow Planning
- Business Development
- Vendor Sourcing
- Staff Supervision
- Branding
- Expense Control
- Customer Relationship Management
- Operations Oversight
- P&L Management
- Employee Development
- Recruitment
- Training and Coaching
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 20% growth of customer base.
- Achieved President Club Recognition for Staples
- Exceeded sales plan which resulted in a positive growth of 15% in Pro business growth.
- Recruited, trained and developed 12 managers.
- Received operational excellence in all categories.
- Reduced shrink and beat plan by 8%.
Timeline
General Manager
Staples
01.2018 - 06.2023
Assistant Store Manager
Lowe's
06.2010 - 07.2017
Project Manager
Lou Jon Construction
07.2006 - 06.2010
Bachelor of Arts - Business
University Of Incarnate Word