Matt Muchnick
Plano,TX
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
Work History
General Manager
Staples
01.2018 - 06.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Store Manager
Lowe's
06.2010 - 07.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Project Manager
Lou Jon Construction
07.2006 - 06.2010
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Education
Bachelor of Arts - Business
University Of Incarnate Word
San Antonio, TX05.2010
Skills
- Workflow Planning
- Business Development
- Vendor Sourcing
- Staff Supervision
- Branding
- Expense Control
- Customer Relationship Management
- Operations Oversight
- P&L Management
- Employee Development
- Recruitment
- Training and Coaching
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 20% growth of customer base.
- Achieved President Club Recognition for Staples
- Exceeded sales plan which resulted in a positive growth of 15% in Pro business growth.
- Recruited, trained and developed 12 managers.
- Received operational excellence in all categories.
- Reduced shrink and beat plan by 8%.
Timeline
General Manager
Staples
01.2018 - 06.2023
Assistant Store Manager
Lowe's
06.2010 - 07.2017
Project Manager
Lou Jon Construction
07.2006 - 06.2010
Bachelor of Arts - Business
University Of Incarnate Word