Focused Quality Controller with 25+ years of experience conducting testing to facilitate quality and condition results. Possesses superior inspection knowledge to train and educate staff while maintaining optimal efficiency. Builds and maintains effective working relationships with internal and external customers/contractors.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Inspector/Quality Manager
Intertek PSI
Orlando, FL
06.2000 - Current
Managed team of inspectors and technicians, ensuring adherence to approve quality standards.
Trained and developed employees, contributing to overall professional growth
Maintained healthy relationship with owner, engineer, and contractor, with respect to approved project documents and any changes/updates.
Performed structural inspections as requested/required
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Improved quality processes for increased efficiency and effectiveness.
Updated quality control standards, methods and procedures to meet compliance requirements.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Managed and archived quality documentation and participated in internal and external quality audits.
Collaborated with contract representatives and oversaw quality control implementations and reporting.
Adhered to all legal, safety and health standards.
Made and submitted reports detailing finding and any actions taken.
Kept up-to-date on inspection regulations, codes, ordinances and techniques.
Completed inspections of current construction, refurbishment and repair projects.
Documented recurrent issues and worked with contractors to prevent re-occurrence.
Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
Reviewed drawings and assessed construction against plans.
Determined work met applicable city, state and federal guidelines and discipline-specific codes.
Reviewed site permits and licenses of operating contractors.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Lab Manager
Universal Engineering Sciences, Inc
Rockledge, FL
12.1993 - 06.2000
Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
Kept laboratory in compliance with applicable guidelines and laws.
Set and oversaw quality assurance guidelines for laboratory work.
Managed operational documents and produced daily reports detailing activities.
Evaluated team member work for quality, ethics and compliance with project specifications.
Conveyed technical information in easily understood terms for non-technical individuals.
Built and strengthened field partnerships to advance group research and awareness of activities.
Auto Parts Specialisst
Eckler Chevrolet
Titusville, FL
03.1992 - 11.1993
Served customers in-store and by telephone to answer questions and place orders.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Issued parts to technicians to complete customers' repairs.
Satisfied customers with fast, knowledgeable service for automotive product needs.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Assisted customers in finding appropriate parts promptly.
Researched vehicles and parts via physical catalogs and electronic means.
Ordered parts from various distributors to fulfill demands.
Conducted cash handling, credit card transactions and register closeout at end of business day.
Maintained clean and neat parts counter and sales floor.
Stocked and managed stock of parts.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Inspected parts for defects, removing damaged parts and replacing with new ones.
Auto Parts Specialist
Automotive One Parts Stores Inc.
Titusville , FL
10.1989 - 03.1992
Auto Parts Specialist
Parts House
Cocoa Beach, FL
05.1987 - 10.1989
Education
Engineering (Pre-Engineering)
Eastern Florida State College
Cocoa, FL
Skills
Inspection Readiness
Quality Standard Management
Process Documentation
Test Results Interpretation
Operational Efficiency
Inspection Processes/Sampling Techniques
Corrective Actions
Compliance Requirements
Laboratory Procedures
Quality Processes
Staff Management/Team Collaboration
Certification
International Code Council (ICC) Building Inspector