Matt Olinger
Bolingbrook,IL
Summary
Dedicated and results-oriented Property Manager with 10+ years of experience. Currently overseeing the operations of a 671-unit apartment community in Lombard,IL. Proven track record of optimizing occupancy rates, reducing expenses, and enhancing resident satisfaction.
Overview
8
8
years of professional experience
Work History
Property Manager
F&F Realty
Lombard, IL
08.2023 - Current
- Successfully manage a 671-unit apartment community, overseeing leasing, maintenance, and resident relations.
- Developed and implemented effective leasing strategies to drive occupancy rates from 91% to 97.5% in the last 5 months.
- Conducted periodic inspections of the property to ensure compliance with safety regulations and upkeep of the property.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed a team of 20 staff members, providing training, guidance, and performance evaluations.
- Conducted regular staff meetings and training sessions to foster a positive and productive work environment, leading to improved team performance and morale.
- Acted as the primary point of contact for resident inquiries, complaints, and escalated issues, resolving conflicts and maintaining high levels of satisfaction.
- Oversaw capital improvement projects, such as landscaping upgrades and building renovations, to maintain and enhance property value.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Regional Manager
Legacy Varin
Highland Park, IL
07.2021 - 06.2023
- Established and maintained operational standards for 8 Properties: 1,500 units in Illinois and WI.
- Worked with construction teams to coordinate the completion of new developments and renovations.
- Evaluate scopes and bids for capital projects and provide recommendations to Ownership.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
- Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
- Led weekly and monthly calls with ownership to review capital projects, financials, delinquency, and other property-related items.
- Negotiated vendor contracts and presented to owners for approval.
- Conducted property visits to assess curb appeal, checked in with on-site teams, and walked site/units to ensure company standards were being met and exceeded.
- Maximized rental income while minimizing expenses through effective planning and control.
- Built out marketing budgets and negotiated ILS/SEO contracts for new developments.
Senior Property Manager
Trinity Property Consultants
Rolling Meadows, IL
11.2018 - 07.2021
- Developed and implemented policies, procedures and systems to ensure efficient management of property
- Complete detailed Financial Reports, Occupancy reports, Property Inspections, and other ownership reports Weekly/Monthly
- Drafting and implementing the yearly budgets.
- Review and approve all purchase orders and invoices for the properties.
- Review and interpret vendor contracts to effectively enforce all requirements.
- Maintain in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Develop and manage highly skilled on-site staff through effective recruitment, training and motivation.
- Maintain thorough, accurate and compliant records for internal and regulatory audits.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
Property Manager
AMC LLC, Apartment Management Consultants
Wheaton, IL
01.2016 - 11.2018
- Hands-on management of operations within a 204 unit property
- Lowered delinquency from 5% to 1%
- Provided weekly and monthly ownership reports including variance, delinquency, and month end reports
- Successfully met budget and timeline goals with all Capx projects
- Re-established organization within the office setting
- Reviewed completed applications and assessed household information against file history and program regulations.
- Created staff schedules in response to community needs.
- Handled resident complaints and expedited all maintenance requests.
Education
High School Diploma -
Reed Custer High School
Braidwood, IL05.2006
Associate of Arts -
College of DuPage
Glen Ellyn, ILSkills
- Reputation Management
- Revenue Growth
- Strategic Planning
- Exceptional relationship-building skills
- Collection management proficiency
- Knowledge of leasing and market conditions
- Proficient in Word, Excel, Yardi, Entrata, LRO
- SEO Management
- Excel in completing Property Budgets
- Leadership
- Self-motivated
- Reliable
Timeline
Property Manager
F&F Realty
08.2023 - Current
Regional Manager
Legacy Varin
07.2021 - 06.2023
Senior Property Manager
Trinity Property Consultants
11.2018 - 07.2021
Property Manager
AMC LLC, Apartment Management Consultants
01.2016 - 11.2018
High School Diploma -
Reed Custer High School
Associate of Arts -
College of DuPage