Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matt Osmotherly

Lincoln,NE

Summary

Dynamic Community Business Manager with a proven track record at CIP Communities, excelling in partnership development and team leadership. Successfully negotiated vendor contracts, enhancing service delivery and resident satisfaction. Skilled in operations management and social media promotion, driving community engagement through innovative initiatives and effective communication.

Overview

8
8
years of professional experience

Work History

Community Business Manager

CIP Communities
07.2017 - Current

Community Business Manager (2024-2025)

  • Collaborated with maintenance teams to resolve tenant issues promptly, improving overall property management efficiency.
  • Negotiated contracts with vendors, securing cost-effective services for the community''s benefit.
  • Led initiatives to improve service delivery, resulting in increased resident satisfaction and retention.
  • Ensured that facilities were well-maintained, clean, safe environments conducive to hosting events or conducting business-related activities.
  • Managed a team of professionals, providing guidance, support, and performance evaluations to drive success.
  • Conducted regular assessments of community needs, utilizing feedback to inform future initiatives and improvements.
  • Maintained regulatory compliance across all aspects of operations by staying informed on industry changes and implementing necessary updates promptly.
  • Assisted with hiring process and training of new employees.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Distributed and followed up on tenant renewal notices.

Assistant Community Business Manager (2020-2024)

  • Cultivated positive public relations through consistent media presence, promoting the successes and initiatives of our community.
  • Coordinated outreach efforts utilizing social media platforms to increase community awareness and participation.
  • Enhanced community engagement by organizing and executing local events and initiatives.
  • Maintained regulatory compliance across all aspects of operations by staying informed on industry changes and implementing necessary updates promptly.
  • Assisted with hiring process and training of new employees.
  • Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.

Leasing Agent (2017-2024)

  • Managed leasing processes, ensuring compliance with local regulations and company policies.
  • Developed strong relationships with prospective tenants, enhancing customer satisfaction and retention rates.
  • Conducted property tours, highlighting key features and addressing tenant inquiries effectively.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.

Education

Bachelor of Arts - Communications

University of Wyoming
Laramie, Wyoming
05-2015

Skills

  • Sales management
  • Partnership development
  • Human resources management
  • Fundraising strategies
  • Customer service
  • Verbal and written communication
  • Team building and leadership
  • Coaching and mentoring
  • Operations management
  • Staff management
  • Social media promotion
  • Operational oversight

Timeline

Community Business Manager

CIP Communities
07.2017 - Current

Bachelor of Arts - Communications

University of Wyoming