Community Business Manager (2024-2025)
- Collaborated with maintenance teams to resolve tenant issues promptly, improving overall property management efficiency.
- Negotiated contracts with vendors, securing cost-effective services for the community''s benefit.
- Led initiatives to improve service delivery, resulting in increased resident satisfaction and retention.
- Ensured that facilities were well-maintained, clean, safe environments conducive to hosting events or conducting business-related activities.
- Managed a team of professionals, providing guidance, support, and performance evaluations to drive success.
- Conducted regular assessments of community needs, utilizing feedback to inform future initiatives and improvements.
- Maintained regulatory compliance across all aspects of operations by staying informed on industry changes and implementing necessary updates promptly.
- Assisted with hiring process and training of new employees.
- Participated in property inspections to prepare for move-ins and move-outs.
- Distributed and followed up on tenant renewal notices.
Assistant Community Business Manager (2020-2024)
- Cultivated positive public relations through consistent media presence, promoting the successes and initiatives of our community.
- Coordinated outreach efforts utilizing social media platforms to increase community awareness and participation.
- Enhanced community engagement by organizing and executing local events and initiatives.
- Maintained regulatory compliance across all aspects of operations by staying informed on industry changes and implementing necessary updates promptly.
- Assisted with hiring process and training of new employees.
- Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
Leasing Agent (2017-2024)
- Managed leasing processes, ensuring compliance with local regulations and company policies.
- Developed strong relationships with prospective tenants, enhancing customer satisfaction and retention rates.
- Conducted property tours, highlighting key features and addressing tenant inquiries effectively.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.