Matt Ozkaynar
Elgin,IL
Summary
Accomplished Sales and Operations Manager and Sales Representative with 14 years of experience in developing, promoting, and maximizing the sale of products and services. Skilled in building and retaining accounts through exceptional support and attentive service.
Expert in implementing marketing strategies, prospecting, promotion, and merchandising to drive market penetration and growth. Proven track record of expanding network connections by effectively introducing and promoting the brand.
Highly motivated sales professional with extensive experience in cultivating client relationships, executing sales strategies, and consistently exceeding revenue goals. Strong ability to leverage product knowledge to secure new business and maintain existing accounts.
Recognized for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Consistently achieved increased market share and customer satisfaction in previous roles.
Current Role at Rush Truck Center (2024)
- Achieved total sales of $4.3 million.
- Conducted 1,914 customer visits and managed 47 accounts, the majority being new customers.
- Secured individual client accounts generating up to $400K annually.
Notable Customers
- Penske East Dundee
- School Bus (Schaumburg)
- SRS Building (merged with Home Depot)
- Fleet and shop accounts
Expertise and Recognition
- Extensive knowledge of air spring trucks and trailers, with a 99% proficiency level.
- Ranked in the Top 10 nationally for both sales growth and aftermarket sales performance.
Overview
14
14
years of professional experience
Work History
Aftermarket Sales Represantative
Rush Enterprises
Carol Stream, IL
03.2023 - Current
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate records of all sales and prospecting activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Generated new sales leads through cold calling and networking activities.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Analyzed market trends to identify potential sales opportunities.
- Coordinated with other departments to ensure timely delivery of orders.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Reviewed monthly performance against targets set by management team.
- Developed key customer relationships to increase sales.
Sales Representative
Torque Parts
Streamwood, Illinois
09.2020 - 02.2023
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate records of all sales and prospecting activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Negotiated deals and handled complaints or objections.
- Generated new sales leads through cold calling and networking activities.
- Operated register, handled cash and processed credit card transactions.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed market trends to identify potential sales opportunities.
- Recruited, hired and trained new hires to optimize profitability.
- Identified opportunities for cross-selling additional products and services.
- Greeted and assisted customers to foster positive experiences.
- Coordinated with other departments to ensure timely delivery of orders.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reviewed monthly performance against targets set by management team.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Sales & Operation Manager
MVP Truck Parts, INC
Elk Grove, IL
10.2018 - 10.2019
- Managed daily operations, including sales, purchasing, scheduling, and P&L
- Liaised with customers and recommended specific products and specials in alignment with individual needs, requirements and specifications
- Solved customer concerns and complaints quickly and effectively to drive outstanding customer service rates
- Developed sales strategies and improved profitability by utilizing multiple marketing channels
Sales Representative
EFE International
Chicago, IL
04.2017 - 07.2018
- Supports sales and marketing managers, maintain and analyze customer information database, process customer requests, prepare sales and promotional materials
Sales Manager
TURKCELL
Istanbul, TR
12.2012 - 01.2017
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
- Organized promotional events and interacted with community to increase sales volume
Sales Manager
VODAFONE
Istanbul, TR
06.2011 - 12.2012
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Organized promotional events and interacted with community to increase sales volume
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Education
Associate of Applied Science - Marketing
Midwestern Career College
Chicago, IL12.2022
Associate of Science - Sales And Marketing
Computer Systems Institute
Skokie, IL06.2020
Program - Business Administration
Computer Systems Institute
Chicago, IL01.2018
MBA - Master Of Business Administration
Beykent University
Istanbul, Turkey01.2016
BBA - Business Administration Management
Anatolian University
Eskisehir, Turkey01.2014
Bachelor of Arts - Film And Television
Istanbul Are University
Istanbul, Turkey01.2011
Skills
- Account development
- Sales closing
- Lead prospecting
- Sales consultation
- Pipeline building
- Territory sales
- Network development
- Competitor research
- Value-based selling
- Proposal development
- Win-loss analysis
- Customer service
- Lead database management
- Product launch expertise
- Sales demonstration
- Customer needs assessment
- Promotional planning
- Sales development
- Contact follow-up
- Customer success management
- Product merchandising
- Inside and outside sales
- Price quote preparation
- Closing sales
- Prospecting clients
- Market trends
- Sales funnel management
- Cold calling
- Personnel training
- Exceeds sales goals
- Upselling and cross selling
- Performance tracking
- Customer relationship building
Languages
English
Full Professional
Turkish
Native/ Bilingual
Timeline
Aftermarket Sales Represantative
Rush Enterprises
03.2023 - Current
Sales Representative
Torque Parts
09.2020 - 02.2023
Sales & Operation Manager
MVP Truck Parts, INC
10.2018 - 10.2019
Sales Representative
EFE International
04.2017 - 07.2018
Sales Manager
TURKCELL
12.2012 - 01.2017
Sales Manager
VODAFONE
06.2011 - 12.2012
Associate of Applied Science - Marketing
Midwestern Career College
Associate of Science - Sales And Marketing
Computer Systems Institute
Program - Business Administration
Computer Systems Institute
MBA - Master Of Business Administration
Beykent University
BBA - Business Administration Management
Anatolian University
Bachelor of Arts - Film And Television
Istanbul Are University
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