Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matt Paulitch

Iron Mountain,Michigan

Summary

I am a hard working and driven employee who is seeking employment in a diverse and challenging environment. I have my heavy equipment 1 and 2 certificate from Associated Training Services and am proficient with the use of backhoes, bulldozers, excavators, wheel loaders, graders, and dump trucks. I am an energetic and loyal employee who is seeking an opportunity to learn and grow within an organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

UPS
11.2023 - 01.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Customer Service Representative

Home Depot
08.2023 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Yard Worker

Starship Enterprises
06.2021 - 05.2023
  • Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
  • Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
  • Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
  • Demonstrated adaptability by learning new skills or taking on additional tasks as required to support the overall success of the yard operation.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
  • Assisted customers with loading lumber and other various building materials.

Education

Certificate of Completion Heavy Equipment Operator - Heavy Equipment Maintenance Technology

Associated Training Services
Sun Prairie, WI
03.2024

High School Diploma -

Norway High School
Norway, MI
06.2023

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Truck loading and unloading
  • Problem-Solving
  • Team Collaboration
  • Forklift Operations

Certification

  • Heavy Equipment Operator - Completed March 2024

Timeline

Package Handler

UPS
11.2023 - 01.2024

Customer Service Representative

Home Depot
08.2023 - 10.2023

Yard Worker

Starship Enterprises
06.2021 - 05.2023

Certificate of Completion Heavy Equipment Operator - Heavy Equipment Maintenance Technology

Associated Training Services

High School Diploma -

Norway High School

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Matt Paulitch