Matt Pierce
Cartersville,GA
Overview
18
18
years of professional experience
Work History
SERVICE TECHNICIAN & INSTALLER
Comsec Systems
Cartersville, GA
12.2022 - Current
- Determines best route to run wires through reading diagrams and plans
- Installs a variety of equipment: fire, access control, security, and CCTV equipment
- Troubleshoots shorts and ground faults in wires and electrical panels
- Updates firmware when needed
- Programs access control to limit areas and only allow certain people can enter
- Keeps in contact with customers to make sure they stay up to date with the progress being made and makes sure they are satisfied with the work being performed
- Lead man on several job sites overseeing team members' duties and their performance of job related tasks
- Submits end of day reports detailing the work performed that day along with all equipment and wire listed that was used
DELIVERY DRIVER
American Tire Distributors
Kennesaw, GA
06.2011 - 07.2022
- Determined quickest and safest routes to complete on-time deliveries by using effective planning and organizational skills
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Fostered positive working relationships with regular customers
- Loaded truck and properly secured items to prevent damage for deliveries
- Performed walk around on delivery vehicle beginning of shift to verify correct and safe operating order
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Inspected truck equipment and supplies following each shift and reported any problems or safety hazards to management
- Safely operated heavy lifting equipment such as fork trucks and cranes
- Maintained a well-organized and clean professional vehicle to protect company reputation with customers
PARTS MANAGER
Orilleys Auto Parts
Cartersville, GA
08.2009 - 06.2011
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Ordered parts for customers and repair shops
- Processed and reshelved return orders, checking for discrepancies.
- Analyzed sales trends to follow demands of customers and in-shop needs
- Trained team members in successful strategies to meet operational and sales targets
PARTS MANAGER & TECHNICIAN
Terry Reid Kia
Cartersville, GA
06.2007 - 08.2009
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Obtained any and all parts technicians needed for a job
- Repaired customer vehicles
Timeline
SERVICE TECHNICIAN & INSTALLER
Comsec Systems
12.2022 - Current
DELIVERY DRIVER
American Tire Distributors
06.2011 - 07.2022
PARTS MANAGER
Orilleys Auto Parts
08.2009 - 06.2011
PARTS MANAGER & TECHNICIAN
Terry Reid Kia
06.2007 - 08.2009