Matthew Quinlan
Oxford,PA
Summary
Dynamic HR professional with over 5 years of experience in the healthcare sector, specializing in background investigations, employment eligibility assessments, and new hire reporting. Possesses a robust understanding of high-impact HR initiatives, supported by sound business acumen and a commitment to confidentiality and accuracy. Recognized for strong persuasion and influencing skills, effectively engaging with key stakeholders to deliver exceptional client services. Proactive team player excelling in managing shifting priorities while anticipating work requirements, fostering a collaborative environment that drives results.
Overview
11
11
years of professional experience
Work History
HR Coordinator
POWERBACK REHABILITATION
05.2021 - 11.2024
- Tracks and ensures the successful completion of all pre and post employment requirements in accordance with company, state, and specific policy and regulations. Assists all staff and candidates with questions regarding HR practices. Responds to emails and phone calls timely. Ensures, and audits, the timely completion and accuracy of all I9 Employment Eligibility Verification Forms for the employee's record in accordance with federal guidelines. Led the training of all newly hired HR Coordinators, ensuring consistent understanding of policies, procedures, and HR systems. Achieved consistently high NPS ratings, demonstrating a strong commitment to customer/employee experience.
HR Compliance Coordinator
GENESIS HEALTHCARE
02.2019 - 04.2021
- Collaborated with field-based managers, HR Directors and legal team to qualify prospective and current employees ensuring compliance. Reviewed background investigation records; determined employment eligibility applying state and federal regulations and internal policy. Provided training to field managers, completed detailed documentation of investigations and participated in review meetings. Reviewed weekly status reports; reported suspicious incidences.
- Selected Achievements
- Achieved high level of proficiency relating to background investigations within 7 states.
- Selected to train and mentor nursing staff on required certifications. Set up documentation and tracking reports.
Customer Service Support Analyst Claims Analyst
MONARCH STAFFING/RANDSTAD STAFFING/TOWNSEND & ASSOCIATES
02.2014 - 08.2018
- Supported sales and customer service teams in high-volume, fast-paced environments. Routinely worked with databases, updated content, responded to inquiries and provided customer service as needed. Collaborated with executives, customers and vendors to evaluate and facilitate process improvements; tracked and monitored records and accounts.
- Selected Achievements
- EHR: Supported 4 different departments in entering thousands of documents into database. Won awards for having the most documents completed. Retained for 2 consecutive years.
- Zoetis Animal Health: Contributed to converting thousands of paper files from 50 states into electronic systems relating to animal health requirements, generating quicker turnaround times.
- State Farm: Managed records, researched data and entered claims to help alleviate backlog of cases. Entered 80 claims on daily basis exceeding average daily goal of 50. Improved efficiency, turnaround times and productivity.
Education
BS - Sports Management, Concentration: Business Administration
Neumann University
01.2011
Skills
- Background check verification
- Audit completed I-9's
- Tracking new hires
- Following up with Employee's
- Program-Related Reporting
- Data entry and reporting
- Professionalism and integrity
- HR software proficiency
- Confidentiality and discretion
- Employee relations
- ADP
Timeline
HR Coordinator
POWERBACK REHABILITATION
05.2021 - 11.2024
HR Compliance Coordinator
GENESIS HEALTHCARE
02.2019 - 04.2021
Customer Service Support Analyst Claims Analyst
MONARCH STAFFING/RANDSTAD STAFFING/TOWNSEND & ASSOCIATES
02.2014 - 08.2018
BS - Sports Management, Concentration: Business Administration
Neumann University
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