Matthew Riley

• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.

Owner / Operator – Sole Proprietor

Bay Area Invoices 925 – Bay Area, CA
2014 – 2025

• Owned and operated a sole proprietorship performing daily hands-on work requiring reliability, organization, and physical effort.
• Drove regularly to multiple locations while safely transporting tools, materials, and supplies.
• Maintained clean, organized work areas and ensured proper storage of equipment.
• Performed routine cleaning, organizing, and upkeep tasks to support smooth operations.
• Followed schedules and completed assigned tasks independently with minimal supervision.
• Managed inventory, supplies, and basic recordkeeping.
• Demonstrated consistent attendance, punctuality, and strong work ethic.

Aramark Food Service – San Francisco, CA
January 2022 – December 2022

• Performed detailed cleaning and sanitation of work areas, equipment, and floors.
• Followed strict safety, cleanliness, and procedural standards.
• Assisted with trash removal, restocking, and inventory organization.
• Worked long shifts in fast-paced, physically demanding conditions.
• Supported team efficiency while maintaining cleanliness and organization.

Martinez Furniture Co. – Bay Area, CA
June 2014 – January 2016

• Worked as a customer sales associate assisting customers with product selection, orders, and service needs.
• Performed furniture delivery, unloading, setup, and on-site assembly at residential and commercial locations.
• Drove company vehicles to and from job sites while following safe driving practices.
• Assisted with warehouse organization, loading, and inventory handling.
• In addition to sales and delivery duties, performed maintenance, grounds, and landscape work on multiple properties owned by the company owner.
• Completed property upkeep tasks including cleaning, debris removal, basic repairs, irrigation support, and outdoor maintenance.
• Operated hand tools and equipment safely while performing physically demanding labor.
• Maintained clean, organized, and safe work sites both indoors and outdoors.
• Followed instructions, schedules, and safety procedures with minimal supervision.