Experienced sales professional with a proven track record of driving sales and building strong client relationships. Skilled in identifying customer needs, delivering customized solutions, and closing deals efficiently. Excellent communication, negotiation, and problem-solving abilities. Strong team player with a proactive approach and a commitment to achieving targets.
Overview
10
10
years of professional experience
Work History
Key Account Manager (Layoff)
Dynavax Technologies
, National Accounts:Wal-Mart And Sam's Club Pharmacy
10.2023 - 07.2024
Achieved top 15 ranking among Key Account Executives
Spearheaded nationwide account strategy for Wal-Mart and Sam’s Club Retail Pharmacies employing advanced analytics
Elevated several pharmacies to first place recognition
Boosted growth by implementing targeted marketing strategies for increased market penetration
Excelled in managing and improving pricing strategies and profitability
Facilitated regular educational meetings for managerial teams in pharmacy departments
Leveraged communication skills to drive customer engagement and support in marketing
Increased sales through strategic collaboration
Outperformed forecasts utilizing superior proficiency
Analyzed markets to identify growth possibilities with customized approaches
Ensured accurate and punctual reporting of key metrics
Supported employee development with mentorship
Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Maintained a deep understanding of client products and services in order to effectively promote them.
Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
Maintained positive working relationships with retailers and representatives.
Achieved and exceeded sales targets for key accounts through effective planning and execution.
Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas.
Vaccine Account Manager
Dynavax Technologies
, Louisiana, Mississippi, Arkansas
12.2022 - 10.2023
Targeted major healthcare systems across Louisiana, Mississippi, and Alabama with Heplisav-B
Maintained position in leading 15 of Vaccine Account Managers
Utilized formulary approvals to boost sales effectiveness in specific regions
Implemented marketing strategies resulting in significant growth for Heplisav-B
Spearheaded pilot program for pharmacy strategy on a national scale
Utilized thorough understanding of products and diseases to educate medical experts
Worked with Vaccine Specialists and Key Account Managers to align objectives
Executed seamless management of client interactions across platforms
Showcased in-depth market knowledge and understanding of key influencers
Created comprehensive reports on account performance and presented them to senior management.
Maintained accurate records of all customer interactions in the CRM system.
Monitored industry trends and made recommendations for changes in strategy accordingly.
Developed successful customer relationships to boost sales opportunities.
Collaborated with sales team to determine best ways to drive market share.
Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
Managed multiple accounts simultaneously while meeting deadlines.
Vaccine Specialist
Dynavax Technologies
07.2021 - 12.2022
Enhanced Heplisav-B's market presence through strategic promotions in key states of Louisiana and Mississippi
Regularly achieved top 15 ranking among Vaccine Specialists
Showcased Heplisav-B advantages to healthcare professionals and key opinion leaders
Exhibited comprehensive grasp of market trends, pivotal players and shifting customer demands
Enhanced engagement with healthcare systems to increase product utilization
Sustained in-depth knowledge of both product specifics and disease dynamics, enhancing professional communication
Ensured educational content aligned with ethical standards and management directives
Senior Pharmaceutical Sales Representative
Syneos Health, South Louisiana & Southwest Mississippi
06.2015 - 07.2021
Launched and promoted Mitigare, Zerviate, and Tobradex ST, driving product adoption and visibility
Call points included Rheumatology, Internal Medicine, Primary Care, Nephrology, ENT, Allergy/Immunology, and Ophthalmology
60% - 70% travel
Ranked consistently among the top 20
Effectively communicated benefits of products to healthcare providers and staff
Established effective and enduring relationships with customers in multiple areas
Excelled in marketing and sales processes through effective communication strategies
Utilized comprehensive data analysis to enhance strategic decision-making capabilities
Engaged in local, state, and national healthcare events to build professional connections
Organized promotional materials for sales representatives and provided assistance in presentations at physicians' offices
Maintained accurate records of sales activity using CRM software programs
Expanded base of established accounts by building relationships with customers and growing and closing sales
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
Provided training and guidance to junior pharmaceutical sales representatives on professional selling techniques
Pharmaceutical Sales Representative
Quintiles
Shreveport, LA
08.2014 - 05.2015
Executed a successful launch of Contrave; promoted Colcrys and Uloric
Engaged with Rheumatology, Internal Medicine, Primary Care, Nephrology, and Obstetrics and Gynecology
Developed and implemented sales strategies to increase market share of product portfolio
Conducted in-depth analysis of customer needs and preferences to identify potential business opportunities
Collaborated with cross-functional teams within the organization to develop innovative solutions for customers' needs
Expanded market reach through strategic healthcare alliances
Facilitated efficient procurement of prescribed medications
Achieved 262% of goal in best quarter
Medical Device Sales Representative
Augusta Medical Systems
, Louisiana, Arkansas, Mississippi
03.2014 - 07.2014
Led group and private clinic presentations for patients in partnership with Urologists, advanced level practitioners, ancillary staff
Established and nurtured new business relationships
Facilitated professional development dinners for medical staff
Created and implemented strategies to increase sales of medical devices
Provided product demonstrations, training and technical support for customers
Resolved customer complaints regarding product quality or service issues
Analyzed competitive landscape to understand current trends in the market
Education
Manager Training Program -
Syneos Health
07.2021
Bachelor of Science - Business Administration, Marketing