Results-driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.
Overview
18
18
years of professional experience
Work History
Fire Alarm Technician
ORR Protection Systems
Ashburn, VA
10.2023 - Current
Fully installed fire alarms and various security devices.
Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
Tested all newly installed fire alarms.
Field Supervisor
Cornet
Winchester, VA
07.2006 - 09.2023
Supervised field operations teams to complete projects within established timelines.
Monitored employee performance for compliance with regulations and policies.
Investigated issues and developed effective solutions.
Met with customers to resolve issues and build productive relationships.
Evaluated performance and progress, and made proactive adjustments.
Kept teams on task to complete milestones on time.
Planned and scheduled field activities according to set timelines and order of operations.
Built and nurtured relationships with customers and vendors to maximize profit potential.
Completed site checks and leveraged computerized applications to document or record findings.
Resolved customer complaints to maintain satisfaction and loyalty.
Developed and implemented effective strategies to maximize productivity and minimize costs.
Mentored team members in best practices to increase sales performance.
Trained workers in proper methods, equipment operation and safety procedures.
Oversaw daily operations at site, keeping team production moving at optimal pace.