Matt Siegel
Spring Valley
Summary
Seasoned Quality Control Lead with a proven track record at Genesis Industries, enhancing efficiency and reducing rejection rates by using quality management systems like QT9. Skilled in corrective action planning and fostering a culture of continuous improvement. Demonstrates exceptional problem-solving and organizational skills, significantly improving product quality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Quality Control Lead
Genesis Industries
05.2022 - Current
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Lead continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
- Mentored junior team members on quality control techniques and methodologies, fostering a culture of continuous learning and growth within the department.
- Enhanced testing procedures for more accurate results, leading to fewer defects in final products.
- Provided technical support to other departments regarding product specifications and customer requirements, fostering a collaborative work environment.
- Maintained thorough documentation of all inspection findings, providing valuable data for ongoing process improvements.
- Reduced waste by conducting root cause analysis on defective products and implementing corrective actions.
- Investigated customer complaints to take necessary corrective actions.
- Utilized quality control software to track and analyze product data.
Quality Control Manager
Oevering Homes
08.2021 - 02.2022
- Conducted thorough audits for compliance with industry standards, ensuring the integrity of production processes.
- Created quality control checklists to standardize inspection procedures across multiple production lines.
- Developed and maintained quality documentation to support continuous improvement initiatives.
- Analyzed production data for identifying trends to inform quality improvement strategies.
- Improved product quality by implementing rigorous inspection processes.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Warranty Coordinator
Oevering Homes
11.2019 - 08.2021
- Ensured compliance with all relevant laws and regulations regarding product warranties while protecting company interests.
- Reduced warranty claim processing time by streamlining communication between departments and clients.
- Collaborated with technicians to ensure accurate diagnosis and repair of product issues under warranty.
- Participated in cross-functional meetings to discuss ongoing warranty matters and develop strategies for continuous improvement in customer service quality.
- Maintained thorough knowledge of product warranties, enabling prompt assistance to customers and colleagues alike.
Carpenter
Lindus Construction
06.2018 - 11.2019
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
Education
Bachelor of Science - General Business Administration
University of Wisconsin Stout
Menomonie, WISkills
- Quality control tools
- Customer focus
- Documentation review
- Quality management systems: QT9 and Epicor
- Corrective action planning
- Problem-solving
- Multitasking
- Critical thinking
- Organizational skills
Timeline
Quality Control Lead
Genesis Industries
05.2022 - Current
Quality Control Manager
Oevering Homes
08.2021 - 02.2022
Warranty Coordinator
Oevering Homes
11.2019 - 08.2021
Carpenter
Lindus Construction
06.2018 - 11.2019
Bachelor of Science - General Business Administration
University of Wisconsin Stout
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