Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matt Sietsema

Allendale,MI

Summary

Proficient HVAC Technician known for delivering high-quality installation and repair services, with exceptional people skills. Skilled in routine maintenance and customer engagement, dedicated to optimizing system performance while ensuring exceptional customer experiences.

Overview

2
2
Certifications

Work History

HVAC Technician

Jacobson Heating and Cooling
7 years
2018 - 2025
  • Installed HVAC systems in residential and commercial properties.
  • Repaired heating and cooling units as per manufacturer specifications.
  • Conducted routine maintenance checks on HVAC equipment for optimal performance.
  • Provided customer education on HVAC system operation and maintenance practices.
  • Maintained accurate records of service calls and repairs performed.
  • Documented all repair work performed on HVAC units according to company standards.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Associate of Applied Science - HVAC

Grand Rapids Community College
Grand Rapids, MI
01-2018

Associate of Arts - Business Management

Grand Rapids Community College
Grand Rapids, MI
01-2018

Skills

  • HVAC installation
  • HVAC Sales
  • Customer relations
  • Customer appointment scheduling
  • A/C troubleshooting
  • Equipment maintenance
  • System diagnostics
  • HVAC wiring
  • Customer relationship management
  • Parts ordering
  • Valid Michigan driver's license
  • Communication
  • Long drives to customer's homes
  • Technical Support

Certification

EPA 608 Refrigerant Universal Certification

Timeline

HVAC Technician

Jacobson Heating and Cooling
2018 - 2025

Associate of Applied Science - HVAC

Grand Rapids Community College

Associate of Arts - Business Management

Grand Rapids Community College
Matt Sietsema