Matt Spivey
South Lyon,MI
Summary
Adept at spearheading digital transformation and optimizing IT governance, I am a trusted advisor and problem solver, I partner with the business to provide innovative, comprehensive, executable technology roadmaps and solutions. With over 20 years of experience in technology and leadership, I have a proven track record of aligning technology resources with business objectives and delivering high-quality products and services.
Competencies include manufacturing process improvement, IT operations, networking technologies, cybersecurity, data & analytics, business system implementation, vendor management / partnerships and consolidation. I am passionate about building partnerships between technology and business teams, elevating organizational productivity and technical infrastructure, and fostering a culture of continuous improvement and collaboration.
Overview
25
25
years of professional experience
Work History
Chief Technology Officer
Renodis, Inc.
Remote
06.2021 - Current
- Developed and executed a comprehensive technology roadmap for Enterprise CIOs, providing strategic guidance for their technology journey and business initiatives.
- Provided project leadership in dynamic technology-driven environment with multiple priorities.
- Established a Project Management Office (PMO) and implemented Monday.com as the organization's enterprise-wide project management tool
- Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
- Created and deployed an organization-wide program for leadership development and personal growth, including a mentor / mentee component of the program.
- Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
Vice President (CIO)
Mission Veterinary Partners
Southfield, MI
04.2019 - 06.2021
- As an executive team member responsible for all aspects of technology, I was entrusted with building and scaling an IT organization from the ground up to support the company's rapid growth, expanding from 650 to 9,000 employees
- Cultivated strong relationships with key stakeholders, including customers and vendors, to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Established a Business Intelligence (BI) department to deliver comprehensive reporting and analytics using PowerBI, supporting the organization's rapid expansion
- Collaborated closely with the Chief Human Resources Officer (CHRO) to successfully implement a new Human Resources Information System (HRIS).
- Collaborated with executive peers to develop strategic initiatives and long term goals utilizing technology and process improvements.
- Established a comprehensive company-wide cybersecurity department and program to safeguard the organization against internal and external threats.
- Implemented ITIL framework to streamline service delivery processes, resulting in improved efficiency and customer satisfaction within the organization. Utilized ITIL best practices to align IT services with business needs and enhance overall IT governance structure.
Director of Information Technology
Neuro Restorative
Livonia, MI
05.2017 - 04.2019
- My role involved developing and executing IT strategies aligned with organizational goals, business process and business process improvement while ensuring the security and integrity of our system sand data, and optimizing IT infrastructure, cloud computing and operations for maximum efficiency.
- Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
- Optimized IT budget allocation by identifying cost-saving opportunities and reallocating resources towards high-impact projects.
- Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
- Oversaw the implementation of healthcare technologies to improve patient care and outcomes. As a key member of the leadership team, I collaborated and partnered with other departments to leverage technology to drive innovation and excellence in service delivery.
Sr. Director of Information Technology
Great Expressions Dental Centers
Southfield, MI
04.2014 - 05.2017
- Led the strategic planning, development, and execution of IT initiatives to support our dental healthcare services.
- Responsible for all aspects of IT operations, including infrastructure management, end user systems and applications, systems development, SOP development / ownership and cybersecurity.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Executive Director, Information Technology
Lifestyle Lift
Troy, MI
02.2010 - 04.2014
- Served as a member of the Management Leadership Team. Direct responsibilities: Network, application, telephony and data center operations, including: budget, technology strategic direction, uptime, IT SLA's, ongoing support and maintenance, disaster recovery and business continuity, service delivery and team management.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Sr. Director of Information Technology & PMO
Netenrich Technologies
Ann Arbor, MI
11.2008 - 03.2010
- Served as Site Director of Ann Arbor, MI office and department head of Managed Services; reported directly to the Chief Technology Officer
- Responsibilities included: account management, service delivery, Service Level Agreements (SLAs), pricing metrics, profit and loss(P&L) analysis, customer satisfaction, departmental growth and expansion, and establishment of Standard Operating Procedures (SOPs). Supervised 100 employees across multiple global locations; was responsible for training and growth development.
Sr. Director, Managed Services
Conexio - Division Of Rainmark Solutions
Monroe, MI
10.2005 - 11.2008
- Serve as Site Director for satellite office and member of Executive Committee reporting directly to the CEO.
- Oversee Managed Service offerings and staff, including contract development, pricing metrics, marketing and sales materials
- Responsible for management and operational reports, including monthly P&L statements for Managed Services, staff usage metrics, service offering cost analysis, customer service feedback, and issue resolution.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Network Manager
United Healthcare Group
Ann Arbor, MI
01.2002 - 09.2005
- Led global IT initiatives, staff and multiple global projects including implementation of process-compliant federal regulations including 21 Code of Federal Regulations (CFR) Part 11.
- Configured and maintained LAN/WAN environment, data center, and Cisco routers/switches.
- Performed network monitoring, intrusion detection, and tuning. Compiled LAN/WAN usage statistics.
- Developed and managed plans for network sizing.
Sr. Network Engineer
I3 Research
Ann Arbor, MI
01.1999 - 01.2002
- Led planning and technical design activities for routine operations and special projects.
- Spearheaded Microsoft Active Directory rollout.
- Managed off-site disaster recovery process implementation, procedures, and standards.
- Performed preventive and fault isolation maintenance on local networks, and file maintenance/backups on servers, domains, post offices, and user files and/or databases.
- Planned and implemented multi-site automated faxing system (Right Fax).
- Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
Education
Master of Science - Technology Management
Eastern Michigan University
Ypsilanti, MIBachelor of Science - Technology Management
Eastern Michigan University
Ypsilanti, MIAssociate of Science - Computer Science
Washtenaw Community College
Ann Arbor, MISkills
- Strategic Planning
- IT Management and delivery
- IT Governance
- Training and mentoring
- Technology Integration
- Digital Transformation
- IT risk management
- System Architecture
Board Opportunities
Project Advisor for the Cornell Engineering Leadership Certification Program
Cornell University
Mar 2023 - Present (1 year 2 months)
As a Project Advisor, I have the honor of mentoring students through their leadership development journey, providing guidance and support as they work on real-world engineering projects.
Opportunities include guiding project ideation, project execution, and offering feedback to help students refine their leadership skills. Collaborating with faculty and industry partners, along with the other Project Advisors, we have the opportunity to contribute to the program's success by fostering a dynamic learning environment that empowers students to excel in leadership roles.
Board Member
American Cancer Society - Michigan
Oct 2022 - Present
Honored to do my part to fight against cancer to create a world with more birthdays.
Executive Director
CIO's Against Cancer - Michigan
Jan 2023 - Present
As technology executives, we raised over $600,000 last year to help fight against cancer.
Previous:
Advisory Board Member (College of Technology - Technology Management)
Eastern Michigan University
Nov 2008 - Mar 2019 (10 years 5 months)
Partner Advisory Council
Cradlepoint, part of Ericsson
Sep 2022 - Mar 2024 (1 year 7 months)
Advisory Board Member
MichiganCIO
Athletic Director
Team Red, White & Blue
Jun 2011 - Oct 2016 (5 years 5 months)
Timeline
Chief Technology Officer
Renodis, Inc.
06.2021 - Current
Vice President (CIO)
Mission Veterinary Partners
04.2019 - 06.2021
Director of Information Technology
Neuro Restorative
05.2017 - 04.2019
Sr. Director of Information Technology
Great Expressions Dental Centers
04.2014 - 05.2017
Executive Director, Information Technology
Lifestyle Lift
02.2010 - 04.2014
Sr. Director of Information Technology & PMO
Netenrich Technologies
11.2008 - 03.2010
Sr. Director, Managed Services
Conexio - Division Of Rainmark Solutions
10.2005 - 11.2008
Network Manager
United Healthcare Group
01.2002 - 09.2005
Sr. Network Engineer
I3 Research
01.1999 - 01.2002
Master of Science - Technology Management
Eastern Michigan University
Bachelor of Science - Technology Management
Eastern Michigan University
Associate of Science - Computer Science
Washtenaw Community College