Matthew Stantz
Edon ,Ohio
Summary
Dynamic operations leader with a proven track record at Victory Home Improvements, excelling in strategic business development and operational efficiency. Expertise in employee development and financial analysis drives team success while enhancing customer satisfaction through innovative solutions and strong relationship management. A commitment to delivering exceptional results in fast-paced environments ensures continuous improvement and growth. Passionate about leveraging skills to foster collaboration and achieve organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner
Victory Home Improvement
01.2018 - 05.2025
- Planned project timelines and organized resources to ensure timely completion.
- Conducted ongoing financial reviews to identify cost-saving opportunities.
- Guided and inspired colleagues to enhance work quality.
- Ensured adherence to brand standards through regular communication with external suppliers.
- Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
- Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
- Established effective communication channels, fostering strong relationships between team members and departments.
- Streamlined operations processes for increased efficiency and enhanced customer experiences.
- Oversaw vendor relationships, ensuring timely delivery of products and services while maintaining cost controls.
- Mentored team members in developing their skills and advancing their careers within the organization.
- Improved customer satisfaction ratings by implementing new training programs for staff.
Branch Manager
Huntington Bank
10.2015 - 01.2018
- Developed and conducted comprehensive new hire training programs.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Streamlined transactions with TPS teller systems.
- Optimized efficiency and capabilities of the Net Ox loan infrastructure.
- Expedited business processes efficiently.
- Exceeded targets by fostering strong client relationships.
- Delivered exceptional support to customers efficiently.
- Enhanced team capabilities through targeted coaching.
- Organized effective team meetings.
- Maintained friendly and professional customer interactions.
Store Manager
Rent A Center
02.2012 - 10.2015
- Handled full range of operational tasks for the store.
- Monitored metrics for collections process and sales performance.
- Analyzed profit and loss data each month.
- Enhanced client satisfaction through timely responses.
Technician
DIRECTV
01.2011 - 01.2012
- Implemented satellite television setup based on requests.
- Handled various equipment to complete operational goals.
- Proved capability to deliver exceptional customer care.
Supervisor
James City Landscape
01.2008 - 01.2011
- Directed workforce throughout entire daily routines.
- Conducted follow-up checks to verify job standards.
- Calculated price quotes for potential customers.
- Ensured proper functionality of equipment through regular maintenance.
- Preemptively identified and rectified potential problems.
Machine Operator
Defiance Precision Products
01.2005 - 01.2008
- Coordinated and managed material transport and storage.
- Conducted safe and effective forklift tasks.
- Created programs to optimize the functionality of robotic packers and Cognex CNC vision equipment.
- Utilized mics and calipers for accurate measurement readings.
Education
Diploma -
Edon High School
Edon, OH05.2002
Skills
- Operational Management
- Production Process Management
- Strategic Business Development
- Supply Chain Management
- Product Quality Management
- Product Assembly
- Customer service
- Team building
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Additional Information
CPR & First Aid Certified Trainer
Affiliations
- Softball Coach at the Recreational and Travel Levels
Certification
- Electronics Specialist, Present, Completed corporate required electronics training on Game Systems, Smart Televisions and Smartphones
- SBCA Certification, Present, Satellite Broadcasting Certification
- Smartphone Certification, Present
Timeline
Owner
Victory Home Improvement
01.2018 - 05.2025
Branch Manager
Huntington Bank
10.2015 - 01.2018
Store Manager
Rent A Center
02.2012 - 10.2015
Technician
DIRECTV
01.2011 - 01.2012
Supervisor
James City Landscape
01.2008 - 01.2011
Machine Operator
Defiance Precision Products
01.2005 - 01.2008
Diploma -
Edon High School
Personal Information
Title: Leader
References
References available upon request.
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