Hi, I’m
Matt Summers
Floral Park,New York
Summary
A progressive-thinking Recruiter/HR professional with an expertise in recruiting, retention, and team collaboration aimed at providing the best candidate experience for all potential prospects.
Overview
6
years of professional experience
Work History
Capsule
Business Recruiter
11 2020 - 11 2023
Job overview
- Managed and handled full-cycle recruiting for multiple job requisitions for the Pharmacy Operations, Pharmacy Services, Pharmacy Experience and Logistics departments for various markets across the U.S
- Successfully hired over 300 employees, including Couriers, Packers, Customer Experience Associates, Logistic Associates, Hub Drivers, Pharmacy Technicians, Processing Associates, Intern Pharmacists, Staff Pharmacists, Per Diem Pharmacists, Pharmacy Managers, Customer Experience Managers, Processing Managers, and Workflow Managers, since starting at Capsule
- Collaborated closely with the Director and Head of Logistics to hire over 400 Delivery Drivers and Delivery Bikers in one year for the NYC market
- Revamped the hiring, onboarding, and training process for Couriers (Drivers and Bikers) in the NYC market
- Developed a Courier Onsite Orientation SOP for the NYC market
- Created a Google Sites landing page for Couriers to review information & updates
- Assisted People Operations (HR) with processing off-boarding, performance/attendance warnings, and timecard adjustments for Couriers in NYC
- Processed I-9 documentation through E-Verify
- Trained hiring managers on how to use newly implemented software such as Fountain
- Collaborated with Recruiting Managers and fellow Recruiters on creating SOPs and high-volume hiring (HVH) projects
- Scheduled and coordinated phone interviews and onsite/video interviews (Zoom and Google Meets) for various positions
- Precisely tracked candidates’ interview statuses through use of Google Sheets for personal way of staying detailed-oriented and organized
- Provided an excellent candidate experience from the phone screen to offer stage, ensuring all candidates, including rejected candidates, are dispositioned and provided feedback regarding their interviews
- Utilized Greenhouse to manage candidate profiles, post jobs, and transition the status of candidates’ applications into the various stages of the interview process
- Pulled Greenhouse reports to analyze trends and provide feedback in TA meetings on candidate and market trends and adjust recruiting tactics and offer advice to hiring managers on what candidates are looking for and how to better attract A+ talent
- Worked closely with the hiring managers, establishing weekly meetings, to provide status updates on candidates, market trends, and brainstorm ways to fine-tune the type of candidate skills/qualifications the manager preferred
- Managed the pilot program, VidCruiter, to help find candidates quicker and streamline the interview process for candidates.
Priority-1 Security
Recruiter/Recruiting Manager
02.2019 - 04.2020
Job overview
- Effectively communicated daily with account managers to identify open positions and related needs for Manhattan, Brooklyn, Queens, the Bronx and New Jersey
- Implemented a new tracking system for managing open positions via Excel
- Edited and updated the Employee Handbook for new hires
- Aided in revamping the recruitment process for the company
- Successfully hired over 500 new employees in the past year
- Uploaded and managed job postings on Indeed and Craigslist
- Managed ApplicantStack, an ATS, for job postings and candidates’ statuses
- Conducted phone and in-person interviews for entry level and mid-management positions
- Directly hired and assigned schedules to new hires
- Guided candidates through the onboarding process involving the offer letter, background check waiver, and W-4 Forms
- Submitted background checks via Sterling Solutions website
- Set up and assisted with conducting orientation for groups of 15-20 new hires per week
- Processed I-9’s using E-Verify and completed Section II of I-9’s for new hires
- Created company ID’s and provided uniforms for new hires at orientation
- Periodically acted as a liaison between security guards and management.
National Arbitration and Mediation
Scheduler
03 2017 - 02 2019
Job overview
- Scheduled mediations and arbitrations for client law firms using a roster of the company’s retired judges
- Coordinated judges’ calendars to maximize number of cases for their day
- Succeeded in achieving more than 75% of bonuses offered to the team to break past weekly performances
- Successfully recommended to management the implementation of a paperless system in order to more efficiently upload NAM’s signed agreements
- Entered in new cases submitted by client law firms for mediation/arbitration
- Confirmed the attendance of attorneys for mediations/arbitrations on judges’ calendars each day
- Recorded case submissions (mediation/arbitration statements) received by client firms into the NAM system and distribute to hearing officers respectively
- Scanned, attached, and filed DRA’s (Dispute Resolution Agreements) and case decisions
- Provided support to the main telephone line on a daily basis.
WebMD, LLC
Recruiting Coordinator/Sr. Administrative Assistant
03 2016 - 09 2016
Job overview
- Coordinated requests for several recruiters based in 5 different locations
- Scheduled interviews for candidates in all departments with open positions
- Effectively communicated with all candidates regarding the interview procedure
- Processed offer letters for newly hired employees
- Processed I-9’s and background checks through a third-party company
- Entered in new job requisitions/headcounts to be approved by upper management
- Uploaded job postings to the various websites, including LinkedIn, Monster, and Media Bistro, as well as the internal website
- Managed the status of candidates on the applicant tracking system, iCIMS
- Retrieved weekly data of sales progression on Salesforce
- Planned and booked events at various locations for client conferences
- Expensed VPs’ and SVPs’ travel and accommodations for company reimbursement
- Assisted Marketing Manager with the smooth operation of Medscape annual sales conference.
Marshall-Alan Associates
Recruiting Coordinator/Administrative Assistant
11 2014 - 02 2016
Job overview
- Entered resumes and various other documents into the Encore database
- Aided the Vice President in the placement of candidates for managerial/executive positions in the hospitality industry
- Screened potential candidates and present them to the Vice President
- Answered phones calls and file various bills
- Recorded invoices, fee agreements, and offer letters
Adelphi University
Graduate Assistant
01.2014 - 05.2015
Job overview
- Tutored students in the professor’s class
- Graded students’ homework and record marks
- Scheduled appointments and answer phone calls
- Uploaded documents for professor’s classes to Adelphi’s website.
SCO Family of Services
Recruitment & Retention Intern
05 2013 - 08 2013
Job overview
- Developed a Standard Operating Procedure Manual (SOP) for the recruitment position.
- Uploaded job postings to internal and external websites.
- Analyzed and organized survey results.
- Aided in the start-up of Taleo, an HRM talent acquisition system.
Education
Adelphi University
M.B.A. from Business Administration
01.2015
University Overview
- Awarded Certificate in HR Management
Adelphi University
B.B.A. from Management
2014
University Overview
- Member of Kappa Sigma Fraternity
- Member of Human Resources Society
Skills
- Full-Cycle Recruitment
- ATS Management & Reporting
- Sourcing (LinkedIn & Indeed)
- Retention
- Training
- Board of Pharmacy Requirements
- Problem-Solving
- Customer Service
- Effective Communication
- Team Collaboration
- HR Policies & Practices
- OFCCP Knowledge
Additional Information
Software Skills:
- Greenhouse
- Fountain
- Paycom
- KarmaCheck
- Yardstik
- VidCruiter
- Slack
- Microsoft Office
- Google Docs, Sites, Sheets, & Slides
- ApplicantStack
- iCIMs
Timeline
Recruiter/Recruiting Manager
Priority-1 Security
02.2019 - 04.2020
Graduate Assistant
Adelphi University
01.2014 - 05.2015
Business Recruiter
Capsule
11 2020 - 11 2023
Scheduler
National Arbitration and Mediation
03 2017 - 02 2019
Recruiting Coordinator/Sr. Administrative Assistant
WebMD, LLC
03 2016 - 09 2016
Recruiting Coordinator/Administrative Assistant
Marshall-Alan Associates
11 2014 - 02 2016
Recruitment & Retention Intern
SCO Family of Services
05 2013 - 08 2013
Adelphi University
M.B.A. from Business Administration
06/2015
Adelphi University
B.B.A. from Management
2014
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