Matt Trevorrow
864-324-3335
West Union,SC
Summary
Visionary thought leader with a proven track record of developing and implementing strategic plans that drive revenue, profitability, and market share for industry leaders including Ricoh, HP, and EDS. Experienced in leading organizational transformations in dynamic industry and customer environments, overseeing teams as large as 13K employees and $6B in annual revenue. Adept at fostering team collaboration and navigating complex organizational challenges. Skills in strategic planning, financial management, and operations oversight valued for reliability, adaptability, and a results-oriented approach.
Overview
40
40
years of professional experience
Work History
Senior Vice President Healthcare Provider & Canada Public Sector Vertical
NTT DATA SERVICES
03.2020 - Current
- Company Overview: An $18B multinational IT Services and Digital Transformation company based in Japan
- Senior Vice President Vertical Leader: Provider and Canada Public Sector: (March2024-Present)
- Leads client facing teams supporting 121 clients, and accountable for the account level P&L for $380M
- Responsible for strategy, alliances and GTM priorities for driving growth and optimizing profitability
- Client Executive accountable for the largest customer contract at NTT Data Services: $960M over 5 years (March2020-Present)
- Oversees the delivery, sales and customer relationship across Infrastructure Services, Application Development & Maintenance and Business Process Optimization (2,500 FTEs)
- Senior Vice President North America TMO (April2023-March2024)
Senior Vice President Global Services Strategy
RICOH
11.2012 - 03.2020
- Company Overview: A $20B multinational imaging and electronics company based in Japan
- Led the research and development of strategic plans and detailed operating models including multi-year mapping across business units, merger and acquisition targets, and disposition approaches for assets and resources
- Manage $1B of indirect revenue through 4 regions
- Work with regions, product development, and sales to establish direction and priorities for global services
- Identify and lead structural and system initiatives to support desired operating model
- Drive governance boards to ensure adoption, standards, and sharing of best practices
- Senior Vice President-Enterprise Services Delivery
- Increased annual revenue by 8% ($80M) and operating income 15% ($17M)(2012 to2017)
Vice President General Manager-Global Services Desk
HEWLETT-PACKARD
01.2008 - 04.2012
- Company Overview: A $119B multinational information technology company
- Led strategy, operations, and delivery for the 24x7 support of Fortune 1,000 global customers
- Managed $1.1B in revenue, a $580M budget, seven Directors, 1,000 Managers, and 13K professionals across sixty-seven locations
- Led the design of IT fabric for customer consolidated views on assets, performance KPIs, tickets (ITIL), entitlement, and contract management
- Innovated delivery models to drive productivity, resolution rates, and global knowledge management of best practices, tickets, performance analytics, recruiting/training programs, and service excellence standards
Vice President General Manager-ITO WorkPlace Service Line
EDS
01.1985 - 01.2008
- Company Overview: A multinational IT equipment and services company acquired by Hewlett-Packard in2008
- Served as a global authority for strategy, product life cycle management, investments, and operational performance for the company’s second largest service line
- Managed $6.4B in annual revenue, a $30M budget, 10 Directors, and 48K CTOs and engineers
- Created innovative services portfolio for comprehensive management of end-user devices, applications, security, and mobility
- Developed partnerships with Dell, Microsoft, and Intel that drove revenues and customer value
- Achieved 8% YOY revenue growth, a market CAGR of 3%, and improved margins from 16% to 21% through global standards, automation, and workforce placement initiatives
- Earlier with EDS: Global Director-Corporate Alliances, Account Executive, and National Director-Practice Manager
Education
Business Management
University of Michigan
Harvard Executive Leadership Program
Skills
- Global Leadership
- Strategic Thinker
- Service Excellence
- Business Transformation
- Customer Experience
- Portfolio Management
Company Awards
President’s Club x3, STAR x3 – Ricoh
Inner Circle, Chairman’s Award, World IT Congress - EDS
Timeline
Senior Vice President Healthcare Provider & Canada Public Sector Vertical
NTT DATA SERVICES
03.2020 - Current
Senior Vice President Global Services Strategy
RICOH
11.2012 - 03.2020
Vice President General Manager-Global Services Desk
HEWLETT-PACKARD
01.2008 - 04.2012
Vice President General Manager-ITO WorkPlace Service Line
EDS
01.1985 - 01.2008
Business Management
University of Michigan
Harvard Executive Leadership Program
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