Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Van Dyke

Albuquerque,NM

Summary

Dynamic business development leader with a proven track record at R1 New Mexico, enhancing client relationships and driving growth through strategic negotiations. Skilled in problem-solving and time management, I successfully increased profit margins while fostering a collaborative team environment. Committed to delivering exceptional customer service and achieving organizational goals.

Overview

22
22
years of professional experience

Work History

Investor

R1 New Mexico
01.2018 - Current
  • I made an upfront investment in the company which has made me a 20% owner of the company until it sells.

Director of Business Development

R1 New Mexico
01.2018 - 02.2024
  • Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
  • Increased client base by developing and implementing effective business development strategies.
  • Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
  • Negotiated, prepared, and signed contracts with clients.
  • Secured new partnerships by identifying and pursuing potential collaborators within various industries.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Barber

Hot Heads Hair Design Studio
04.2014 - 04.2017
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.

Executive Assistant to CEO

Van Dyke Technology
12.2012 - 12.2014
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Professional Golfer

Self Employed
12.2002 - 12.2012
  • Being a professional golfer I learned so many skills. I learned how to budget for travel costs, equipment, food, & other expenses.
  • I learned valuable socializing skills.
  • How to be self driven.
  • Time management
  • Perseverance
  • Developed skills to deal with failures.

Education

Entrepreneurship - Business Management

CNM
Albuquerque, NM

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Verbal communication
  • Problem resolution

Timeline

Investor

R1 New Mexico
01.2018 - Current

Director of Business Development

R1 New Mexico
01.2018 - 02.2024

Barber

Hot Heads Hair Design Studio
04.2014 - 04.2017

Executive Assistant to CEO

Van Dyke Technology
12.2012 - 12.2014

Professional Golfer

Self Employed
12.2002 - 12.2012

Entrepreneurship - Business Management

CNM

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