Experienced Business Leader and Community Advocate with success in Relationship Building, Sales, Marketing, Analytics, and more. Skilled in Microsoft Access, SQL, Sales, Market Research, Business Development, and Social Media. Strong community and social services professional with a Bachelor of Science (BS) focused in Marketing from University of Scranton
Overview
10
10
years of professional experience
Work History
Clinical Outreach Senior Manager
Charlie Health
11.2023 - Current
Develop and operationalize GTM strategy for efficient new market penetration
Create, build, and manage relationships with referral sources across priority markets
Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
Design strategies to better support and engage referral partners across different channels
Deepen Charlie Health’s penetration across existing partnerships
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Business Readiness Manager
The Lion Brewery
05.2023 - 11.2023
Manage business readiness planning, implementation, change management and execution for largescale projects
Conduct business readiness assessments and identify risks and issues impacting readiness
Develop comprehensive business communication plans to ensure stakeholders and customers are informed of product/service changes
Track impact of all change in the business with specific metrics (yields, batching times, loss, etc)
Lead projects for the business where assigned (MRP, Warehouse Management upgrades, etc) Lead customer trial visits with logistics for the visitors
Create and develop documented work processes for trial and trial materials
Work with vendors to procure new materials if needed
Manage Supplier Approval Program and current business certifications when procuring or approving new materials on site
Develop batch sheets and mixing instructions for operations to execute based on customer requirements
Train and serve as Benchtop sample owner
Serve as business Master Data Coordinator
Provide downtime requests to Planning team with minimum 3 weeks in advance
Track downtime needed for new projects, works on continuous improvement for streamlining trials to minimize downtime
Generate staffing plan for trials to insure proper coverage for customer / lines
Roll out quality system changes for product
Generate standard me to facilitate all change in systematic way
Ensure all change process and projects maintain compliance with site certifications (SQF, Kosher, TTB, etc)
Analyze data and reported project results to senior management
Business Analytics Manager
The Lion Brewery
04.2022 - 05.2023
Understood standard costing to include maintaining the Bill of Materials, Inventory Valuations, and Variance Analysis
Analyzed revenues, inventory costs, and expenses to ensure they are recorded appropriately on a monthly basis
Prepared monthly account reconciliations
Assisted in documentation and monitoring of internal controls
Led monthly and year-end inventory counts and reconciliation with the Materials Management Team
Assisted the team with gathering support for audits, including pulling documentation
Analyzed current business practices to identify efficiencies and cost savings
Responsible for the research and implementation of a Warehouse Management System
Implemented Material Research Planning (MRP) into our ERP software to streamline ordering, planning, and fulfillment
Responsible for development of all customer pricing
Responsible for reconciling production and usage for all Monster Energy Items
Evaluated customer behavior trends and identified opportunities to improve customer experience
Developed advanced analytics tools to provide insights into customer behavior and enable data driven decision making
Business Analyst Sales Leader
Keystone Automotive Operations, Inc
07.2020 - 04.2022
Developed and implemented business strategies to increase sales and improve customer experience
Prepare and analyze weekly sales, margin, and KPI reports
Evaluate monthly sales and margin performance
Take measured steps to improve sales and margin
Managed over 400M of Ecommerce Customers and those relationships
Analyzed monthly profitability at Customer, Supplier, and Zone level
Developed, tracked, and report all sales promotions
Produced promotions based on sales trends
Managed relationships of top customers and maintain/update all pricing files based on sales and margin
Managed one off data request for Sales leadership
Calculated commissions on monthly/quarterly basis for sales organization
Developed and implemented business strategies to increase sales and improve customer experience
Luzerne County Councilman
Luzerne County Government
01.2018 - 12.2021
Responsible for balancing the county's budget
Provided honest, effective, efficient, and equitable services to the residents of Luzerne County and to enhance the quality of life in the County through sustainable economic development and environmental stewardship
Founder/Creator of the Luzerne County Cares Commission Commission made up of 3 Council Members and 6 members of the public with a mission statement to aid those less fortunate and connect them to the resource
Sales Team Lead
Keystone Automotive Operations, Inc
01.2019 - 07.2020
Managed assigned customer base
Worked with the RSM to manage and assist the sales teams to reach their goals
Conducted training on all sales related activities
Conducted sales reviews with each sales rep on a weekly basis
Worked with the RSM and the marketing team to develop initiative campaigns
Helped identify areas of opportunity for the sales team, suppliers and customers
Assisted as an additional contact point for customer issues that require immediate attention
Assisted in setting various sales and marketing goals for all team members
Expanded sales revenues by identifying opportunities and executing customized marketing plans
Developed and implemented sales strategies to achieve monthly and quarterly goals
Utilized CRM software to monitor team progress and performance
Outside Sales Consultant
Keystone Automotive Operation, Inc.
11.2017 - 12.2018
Generated over $1 million in sales revenue through developing and maintaining customer relationships
Solicited, presented product and sell to new and existing customers daily
Made sales presentations on new and existing accounts
Analyzed the customer's business and develop a growth plan
Ensured the integrity of the company's quality management systems
Prospected new accounts using leads from drive-bys, phone, etc
Worked as a team with the Inside Sales staff on customer issues, assisting in account development, and maintenance plans
Marketing Manager
Keystone Automotive Operations, Inc
06.2014 - 12.2017
Developed the go-to-market strategies for new and existing suppliers
Drove profitable growth for the suppliers through diligent execution of well-planned and measurable marketing activities and promotions
Worked closely with the supplier partners to study sales trends
Organized supplier marketing initiatives and promotions based on geographical segments
Developed and track content for all social media posts (Facebook, Instagram, Company Blog)
Managed digital marketing content/prioritization
Created website banner ads based on seasonality and popularity
Developed all content for email marketing
Provided leadership to the Marketing Coordinators to develop marketing content and deliver on priorities
Guided the Marketing Coordinators to execute on the company’s presence at trade shows
Collaborated with the Marketing Coordinators in highlighting and selecting products for all publications based on sales data
Managed internal marketing budget in support of promotional strategies
Coordinated training with the Sales team and the wholesale customer base for existing/new products and suppliers
Played a key role in connecting the buying side of the business with the selling side with daily communication
Fulfilled supplier Co-op and marketing obligations related to print, digital, and promotions for over 400 suppliers
Delivered on annual goals and objectives set by the Marketing Director
Initiated and support the continual improvement of Keystone Automotive Operations’ quality improvement system
Designed and coordinate the setup and execution of all industry trade show booths
Developed go-to-market strategies for eighteen A&A Auto Retail Stores
Managed marketing budget in support of strategies
Created promotional content for newspaper, window posters, and website banners