Matt Winter
Danville,CA
Summary
Dynamic professional with extensive experience in fleet cleaning and operations at Via Transportation. Proven track record in managing high-quality service standards and enhancing customer satisfaction. Skilled in vehicle detailing and team leadership, with a strong focus on efficiency and performance management. Adept at implementing quality control procedures to ensure excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Fleet Cleaning & Sanitation Worker
Via Transportation
07.2020 - Current
- Sanitized and detailed 30+ vehicles daily, Monday–Friday
- Performed fleet cleaning and maintenance washing to ensure vehicles met company safety and cleanliness standards
- Followed strict sanitation, safety, and quality control protocols
- Maintained vehicle readiness for daily transportation operations
Owner / Operator
Winter White Car Wash & Detail
05.2009 - Current
- Founded and scaled a successful mobile car wash and detailing business
- Delivered consistent customer delight through high-quality service standards
- Implemented wash and detailing quality control procedures
- Managed daily vehicle flow, scheduling, and production efficiency
- Recruited, trained, and supervised staff
- Led marketing, promotions, and customer retention efforts
- Oversaw inventory, pricing, and operational decision-making
Recruiting Specialist
Legacy Insurance & Financial
10.2015 - 06.2020
- Led full-cycle recruiting for high-volume and specialized roles
- Sourced, screened, interviewed, and onboarded talent
- Supported leadership with recruiting metrics and ROI tracking
- Delivered strong client and candidate communication
Manager's Assistant
Firehouse Carwash
06.2006 - 11.2009
- Managed daily operations of a dual-bay car wash
- Educated customers on service options and packages
- Upsold memberships, bulk washes, and gift cards
- Resolved customer issues and ensured satisfaction
- Scheduled employees and supervised performance
- Maintained property, equipment, cash handling, and bank deposits
Baker / Shift Lead
Einstein Bagels
10.2003 - 05.2006
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Education
Real Estate
Stringham Schools
Murray, UTHigh School Diploma - Business
Pleasant Grove High School
Pleasant Grove, UT05.2021
Skills
Car Wash & Detailing
Vehicle hand washing, pressure washing, drying
Interior detailing, vacuuming, carpet cleaning
Waxing, polishing, buffing, clay bar treatment
Two-bucket wash method
Management & Operations
Team leadership & scheduling
Production & workflow management
Inventory control & cash handling
Customer service & guest experience
Sales & Marketing
Upselling & retail sales
Promotions & customer retention
Cold calling & inside sales
Recruiting & HR
Full-cycle recruiting
Talent acquisition & sourcing
Interviewing & onboarding
Performance management
Technology
CRM systems
Microsoft Office & Google Suite
LinkedIn & LinkedIn Recruiter
Zoom & communication platforms
Certification
Eagle Scout
Timeline
Fleet Cleaning & Sanitation Worker
Via Transportation
07.2020 - Current
Recruiting Specialist
Legacy Insurance & Financial
10.2015 - 06.2020
Owner / Operator
Winter White Car Wash & Detail
05.2009 - Current
Manager's Assistant
Firehouse Carwash
06.2006 - 11.2009
Baker / Shift Lead
Einstein Bagels
10.2003 - 05.2006
Real Estate
Stringham Schools
High School Diploma - Business
Pleasant Grove High School