Matt Wood
Summary
Dynamic Business Professional with focus and expertise in marketing, sales, customer service, client retention, and general business know-how.
Proven track record of multi-million-dollar sales, leveraging extensive marketing expertise and strong communication skills to foster long-term client loyalty and referrals. Resourceful problem solver dedicated to client satisfaction
Overview
37
37
years of professional experience
Work History
Licensed Realtor
3% List Co. /Mel Foster Co.
04.1999 - Current
- Marketing and selling residential homes as listing agent representing home seller.
- Helped home buyers find suitable home, advised on secure financing, inspections, contractual documents, and various other items to ensure smooth home buying process.
- Used skills to work with a variety of individuals in all aspects of real estate transactions.
- High-level problem solving and negotiations plus complete understanding of contracts, contract language, and ability to communicate through detailed contract verbiage.
- Long-term track record of highly satisfied clients that provided countless referrals and repeat business throughout 23 years of commission-only based income.
- Consistent, multi-million-dollar producer for over 23 years.
Sales/Customer Service
Victory Store
01.2024 - 07.2025
- Sold yard signs and other items from VictortStore.comand in person.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Cultivated strong client relationships through effective communication and personalized service.
- Developed comprehensive product knowledge to address customer inquiries and enhance sales performance.
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Built relationships with customers and community to promote long term business growth.
Construction Sales, Carpentry and Management
Wood Builder Ltd.
01.1989 - 05.2003
- Marketing and Sales of new construction homes
- Various on-site roles: general labor, framing carpentry, interior finish carpentry, insulation installation, deck construction, fence installation, clean-up, coordination of sub-contractors, billing and business account management.
- Management of clients for pre-sold custom homes.
Education
Bachelor of Science - Marketing
Iowa State University
Ames, IA12.1998
No Degree - Pre-Business
Iowa Wesleyan College
Mount Pleasant, IASkills
- Extensive marketing skills: Direct response copywriting, direct response website creation, list management, market selection/segmentation, targeted, niche market selection, referral programming retention-based media (customer newsletters)
- Well-versed in database list management
- Strong skills in custom CONTENT CREATION in a wide range of medias and business types
- Ability to analyze demographic and geographic data to create effective marketing messages based on goals of specific campaign
- Highly complex negotiation skills in emotional and high-stress transactions
- Strong empathetic listening skills used to diagnose client problems, view concerns and discover dominate motivations behind their actions
- Solid verbal communication skills plus exceptional written communication by email, print, etc
- Resourceful & flexible in finding creative ways to solve problems, along with calm demeanor under pressure as obstacles appear
- Problem solver, cooperative in team environments, ability to see from client's point-of-view leading to repeat business, referrals, and retention of more clients
Accomplishments
- Built a referral-based customer relationship, business within a commission-only independent contractor role.
- Licensed Realtor in the State of Iowa from 1999 to present meeting all continuing education and license requirement.
- Member of the National Association of Realtors and Iowa Association of Realtors (1999-current).
- Published marketing material , by Dan Kennedy, for print newsletter marketing in real estate. (Pet promotion swipe file for sale with GKIC)
Additional Information
VOLUNTEER POSITIONS:
-PRESIDENT of Bettendorf- Pleasant Valley Youth Baseball & league Director for two divisions. Supervising 15-20 coaches each year plus serving 200+ families. Duties include: Concessions, field maintenance, customer service, collaborating with City of Bettendorf on fee structure and facilities.
-Youth Baseball and Basketball coach (2007 to present).
CLOSING SUMMARY:
With many years in business from real estate to hands-on construction building houses, to selling signs to marketing for other's businesses, I have encountered about everything and bring a well-rounded, get-it-done attitude. At this point in my career, I am looking for something new but also something I can put my past experience, people skills, and many other things I have encountered being in the business world since 1999. I can fill many roles beyond what I can list in the Resume above and have many assets that will help any company who give me the opprtunity to showcase my talents.
Timeline
Sales/Customer Service
Victory Store
01.2024 - 07.2025
Licensed Realtor
3% List Co. /Mel Foster Co.
04.1999 - Current
Construction Sales, Carpentry and Management
Wood Builder Ltd.
01.1989 - 05.2003
Bachelor of Science - Marketing
Iowa State University
No Degree - Pre-Business
Iowa Wesleyan College