Mattea DeBolt
Lakewood,WA
Summary
I'm a hard worker with 9 years experience working in retail, I love working with people and making connections and I'm passionate about creating a positive experience for my customers and co-workers. I've handled cash my entire career and feel very comfortable in all cash handling positions I've had, I have experience in training others and some leadership experience as well. Thank you for taking the time to read my resume and I look forward to hearing from you.
Overview
9
9
years of professional experience
Work History
Self Checkout Cashier and Trainer
Fred Meyer
02.2022 - Current
- Reduced theft by working with loss prevention and providing excellent customer service at all times.
- Reduced wait times for customers by maintaining an organized and clean self-checkout area.
- Built positive relationships with regular customers by providing excellent customer service.
- Trained new employees on proper operation of the self-checkout system, fostering a knowledgeable and efficient team.
- Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
- I make sure I can resolve any issue with my knowledge of policy and my ability to verify prices on the Fred Meyer app.
Deli Clerk and Cook
Fred Meyer
07.2018 - 02.2022
- Greeted customers at counter to fulfill requests and answer questions, providing excellent customer service.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cooked hot food and followed all procedures for safety and freshness, including taking temperatures upon cooking and checking holding temperatures.
- Took a leadership role when necessary usually at least two shifts a week.
- Made sandwiches according to recipes, paying close attention to details.
- Trained other associates how to cook and how to perform clerk duties.
- Rang up customers and handled cash.
Cashier
Target
08.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Customer Service Representative
Jackson's Food Stores
09.2015 - 05.2017
- Handled cash efficiently even while under stress.
- Stocked a cooler for several hours a week.
- Prepared hot food for customers and checked the temperatures regularly.
- Took apart and cleaned several different machines such as the cappuccino machine, f'real machine and the roller grill.
- Provided excellent customer service
- Cleaned the gas pumps and parking lot.
Skills
- Efficient multitasking
- Quick Decision Making
- Cash handling expertise
- POS system knowledge
- Customer Service
- Problem-Solving
- Training and mentoring
Timeline
Self Checkout Cashier and Trainer
Fred Meyer
02.2022 - Current
Deli Clerk and Cook
Fred Meyer
07.2018 - 02.2022
Cashier
Target
08.2017 - 11.2017
Customer Service Representative
Jackson's Food Stores
09.2015 - 05.2017