Mattea Rivera
Summary
Proven team player with a strong background in customer service and store maintenance honed at Walmart and Wendy's. Excelled in enhancing customer satisfaction and streamlining store operations. Skilled in fashion knowledge and food handling, I significantly contributed to maintaining high cleanliness standards and stock levels, ensuring a positive shopping and dining experience.
Helpful Apparel Associate skillful in answering customer inquiries, creating visually appealing displays, and handling cash transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
1
1
year of professional experience
Work History
Apparel Associate
Walmart
10.2023 - 03.2024
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
Crew Member
Wendy's
05.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
Midlothian High School
Midlothian, TX05.2023
Skills
- Store maintenance
- Fashion trends
- Fashion Knowledge
- Brand Awareness
- Stock replenishment
- Customer Needs Assessment
- Flexible Hours
- Customer Service
- Customer Assistance
- Cooking
- Food handling
- Cleaning and organization
Drawing
I like to draw people doing all types of activities.
Timeline
Apparel Associate
Walmart
10.2023 - 03.2024
Crew Member
Wendy's
05.2023 - 11.2023
High School Diploma -
Midlothian High School