Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattee Forbes

Layton,UT

Summary

Dynamic dental assistant with expertise in digital X-rays, sealants, impressions, assisting the Dentist and appointment scheduling, honed at Wee Care Pediatric Dentistry. Proven ability to enhance patient satisfaction through effective communication and education. Successfully reduced appointment cancellations, showcasing strong organizational skills and a commitment to operational efficiency. Adept at cross-training staff to ensure seamless office performance.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Wee Care Pediatric Dentistry
08.2021 - Current


  • Prepared examination rooms.
  • Educated patients and families on oral hygiene practices and post-treatment care instructions.
  • Maintained accurate patient records.
  • Trained new staff on office procedures, safety standards, and equipment usage for consistent performance.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Sanitized trays, instruments, and surfaces for clean dental office settings.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make Space Maintainers and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Managed inventory of dental supplies.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Scheduled and confirmed patient appointments.
  • Verified patient insurance eligibility and benefits.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Customer Service/Sales

Home Depot
04.2018 - 2021
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance
  • Receive Customer complaint, guide them and provide relevant information
  • Bag items carefully
  • Process returns and check to see if items are damaged
  • Maintain a clean and tidy environment
  • Answer customers' questions and if i am not able to help any further, get a manager to assist further
  • Maintained current knowledge of store promotions and highlighted sales to customers

Education

Syracuse High School
Syracuse, UT
05.2019

Skills

  • Dental impressions
  • Digital X-rays
  • Equipment sterilization
  • Appointment scheduling
  • Cross-training capabilities
  • Oral surgery assistance
  • Teeth cleaning assistance
  • Office administration duties
  • Sealants
  • Seat space maintainers
  • Assisted chair side with dentist
  • Assisted with IV and Oral Sedations

Timeline

Dental Assistant

Wee Care Pediatric Dentistry
08.2021 - Current

Customer Service/Sales

Home Depot
04.2018 - 2021

Syracuse High School

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