MATTEO BENDOTTI
Brooklyn,NY
Summary
AI Product Manager and Human-Computer Interaction specialist with expertise in designing, deploying, and scaling AI-powered research and decision-support systems in healthcare environments. Experienced in AI agent architecture, applied research methodologies, product strategy, and cross-functional technical collaboration. Proven track record delivering measurable efficiency gains through AI-enabled product innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager
Havas Health
New York, USA
07.2024 - Current
- Leading development and deployment of AI-driven healthcare research and segmentation platforms, including PersonAI, Neuroverse, and Havas GEO, applying Human-Computer Interaction principles to AI system design
- Designing and launching AI-powered segmentation frameworks for pharmaceutical clients, delivering:
150+ hours saved in market research execution and 7x lower cost compared to traditional research methodologies - Architected and deployed an AI agentic framework for Neuroverse at CES, generating 180+ live interactions and over 140+ minutes of active engagement.
- Translate qualitative and quantitative research insights into product requirements, AI workflows, and system specifications in collaboration with strategy, data science, and engineering teams
- Conduct usability testing, behavioral research synthesis, and iterative validation of AI-enabled decision systems aligned with ethical AI and accessibility standards
- Present AI product architecture and applied research methodologies across 11+ agency leadership sessions to support innovation adoption
Head of Social & Product Operations
Mach9
New York, USA
09.2021 - 06.2024
- Lead a cross-functional team of 5 across 3 countries delivering integrated digital strategies and social-first brand narratives for 12 companies.
- Spearhead social media strategies and community management for key clients across Instagram, LinkedIn, TikTok, Facebook, and X, optimizing performance through real-time analytics, increasing engagement by over 22%.
- Execute full-cycle influencer and UGC campaigns with over 30 brand ambassadors and 75 content assets per month per client to amplify messaging and audience resonance.
- Oversaw a 120% year-over-year follower growth across client channels by leveraging platform-specific trends and insights.
- Directed UX input and product positioning for proprietary analytics software used in Fortune 500 client pitches
Junior Communications Assistant
Philip Morris International
Lausanne, Switzerland
08.2020 - 08.2021
- Conducted multi-market research across 8 regions to inform internal and external communications strategy
- Supported launch of global DE&I employee network and internal digital engagement initiatives
Education
Master of Science - Human-Centered Interaction Design
Harrisburg University of Science & Technology
Philadelphia, PA01-2024
Bachelor of Arts - Political Science (Cum Laude)
Sciences Po
Paris, France01-2021
Skills
- AI product development
- Human-computer interaction
- AI agent design
- Research design
- Segmentation modeling
- Product roadmapping
- Usability testing
- Data analytics and synthesis
- AI workflow architecture
- UX Design
Accomplishments
Creator of Bite – UX Framework for Cooking App
• Designed Bite, a UX prototype app helping young professionals overcome barriers to cooking (time, cost, space, cleaning) and foster a love for home-cooked meals.
• Selected as the top capstone projects by the university jury at Harrisburg University’s M.S. Human-Centered Interaction Design program.
• Designed Bite, a UX prototype app helping young professionals overcome barriers to cooking (time, cost, space, cleaning) and foster a love for home-cooked meals.
• Selected as the top capstone projects by the university jury at Harrisburg University’s M.S. Human-Centered Interaction Design program.
Tools
- UX Tools: Figma, Miro, Adobe Creative Suite
- Social Listening: Sprinklr, MeltWater
- Analytics: Google Analytics, Demographics Pro, CreatorIQ
- AI Optimization: Profound, Conductor, SEM Rush
Certification
Sprinklr University Training | LinkedIn UX Design & Adobe Suite Certifications | LinkedIn IT Accessibility Certificate
Languages
English
Native/ Bilingual
A1
French
Native/ Bilingual
A1
Spanish
Upper Intermediate (B2)
B2
Timeline
Product Manager
Havas Health
07.2024 - Current
Head of Social & Product Operations
Mach9
09.2021 - 06.2024
Junior Communications Assistant
Philip Morris International
08.2020 - 08.2021
Master of Science - Human-Centered Interaction Design
Harrisburg University of Science & Technology
Bachelor of Arts - Political Science (Cum Laude)
Sciences Po