Matteo Hunter
West Hartford,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal and leadership skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Black Bamboo Chinese Restaurant
West Hartford, CT
02.2023 - Current
- Ensured accuracy by executing order reception through phone and in-person channels.
Timely processed all customer payment transactions with precision.
Created a welcoming atmosphere by upholding cleanliness and sanitation standards.
Packed orders meticulously to confirm accuracy prior to completion.
Facilitated smooth operations by completing miscellaneous tasks assigned by management.
Supervised and trained new front-of-house staff for seamless integration into the team.
Service and Engagement Advocate/Assistant Team Leader
Target
West Hartford, CT
10.2021 - 01.2023
- Collaborated with cashiers and front-end staff to improve service delivery.
Handled returns, exchanges, and credit card transactions efficiently.
Facilitated drive-up service by delivering guest orders directly to vehicles.
Supervised and trained new employees, fostering a strong service culture.
Assisted Team Leaders with stocking duties to optimize inventory management.
Cultivated a welcoming environment for guests through effective communication.
Excelled in dynamic retail settings while prioritizing customer experiences.
Education
College Degree - Social Work
Connecticut State Community College - Manchester
05-2026
None -
Conard High School
West Hartford, CT06.2025
Skills
- Communication and interpersonal skills
- Team collaboration
- Leadership and management
- Diversity awareness
- Customer service excellence
- Guest relations
- Front desk operations
- Cash handling
- Point of sale systems
- Computer literacy
Certification
- CPR & First Aid & AED Certified
- August 2018 to August 2023
- Certified in CPR & First Aid and AED.
- Driver's License
Timeline
Host
Black Bamboo Chinese Restaurant
02.2023 - Current
Service and Engagement Advocate/Assistant Team Leader
Target
10.2021 - 01.2023
College Degree - Social Work
Connecticut State Community College - Manchester
None -
Conard High School