Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matteo Leka

New York,NY

Summary

Positive and diligent resident manager, effective at promoting tenant's satisfaction by address concerns, focusing on issues and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 10 years of residential management experience with goal oriented and performance minded approach.

Overview

11
11
years of professional experience

Work History

Resident Manager

Arkar INC
08.2020 - Current
  • Provided tenant relations through complaint management and conflict resolution.
  • Developed annual operating budgets and forecasts.
  • Kept properties in compliance with local, state, and federal regulations.
  • Coordinated with leasing agents to maintain high occupancy rates and attract quality tenants.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.

Resident Manager

BridgeLine Property Management
02.2017 - 08.2020
  • Managed daily operations, ensuring smooth functioning of the residential complex.
  • Performed move-out inspections and turn-overs; maintained detailed records at the end of tenants’ leases.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Maximized property revenue with effective budget management, tracking expenditures carefully to remain within budget.
  • Supervised maintenance staff of 16, providing guidance on work priorities and ensuring completion of tasks on schedule.
  • Organized community events that fostered resident engagement, promoting a positive trusted living environment.

Superintendent

Arkar INC
05.2016 - 01.2017
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Provided tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.


Handyman

Arkar INC
01.2014 - 05.2016
  • Responded to maintenance requests with great speed and efficiency.
  • Executed tasks within time and budget constraints.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.

Education

Real Estate Property Management Course

Cornell University
Ithaca, NY

Herbert H Lehman High School
Bronx, NY
01.2014

Skills

  • Tenants Relations
  • Word, PowerPoint
  • Budget Preparation
  • Property Inspections
  • Rule Enforcement
  • Maintenance and Contractor operations Management

Timeline

Resident Manager

Arkar INC
08.2020 - Current

Resident Manager

BridgeLine Property Management
02.2017 - 08.2020

Superintendent

Arkar INC
05.2016 - 01.2017

Handyman

Arkar INC
01.2014 - 05.2016

Real Estate Property Management Course

Cornell University

Herbert H Lehman High School

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Matteo Leka