Matteo Pepper
Charlotte,NC
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Sales Associate
Pepper Promotions
11.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Chick-fil-A Team Member
Chick-fil-A
10.2022 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
No Degree - Highschool
Homeschool
Matthews, NC06.2026
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Leadership Qualities
- Clear Communication
- Safety understanding
- Heavy Lifting
- Product Knowledge
Additional Information
Here are a few more things about me. I volunteer at Carmel Baptist Church as a small group leader on Wednesdays and am a teacher for 5th and 6th grade on Sundays. I have also volunteered for a few events with the Servants With a Heart organization. I have been trusted to house-sit several houses as well as several dogs. Lastly, I have served on two mission trips, one here in Charlotte, and one abroad in Huacho Peru, and hopefully one to Poznan Poland this summer.
Timeline
Sales Associate
Pepper Promotions
11.2022 - Current
Chick-fil-A Team Member
Chick-fil-A
10.2022 - 10.2023
No Degree - Highschool
Homeschool