Matteo Martinez
Wesley Chapel
Summary
Detail-oriented busser with a strong focus on customer satisfaction and efficient table turnover, enhancing the overall dining experience.
Dedicated restaurant professional with experience in maintaining cleanliness and supporting servers. Known for exceptional teamwork and customer service skills, contributing to smooth operations and improved guest satisfaction in fast-paced environments.
Reliable and adaptable team member with a proven track record in restaurant support roles. Known for maintaining a clean dining environment and enhancing guest experiences through efficient service and proactive communication.
Offering excellent communication and multitasking abilities, ready to excel in fast-paced restaurant setting. Brings keen ability to quickly learn and adapt to new tasks and environments, ensuring smooth operations. Ready to use and develop strong organizational and teamwork skills in Busser role.
Adaptable and hardworking professional with extensive experience in high-volume restaurant environment. Demonstrates strong communication and teamwork skills, efficiently managing tasks in dynamic setting. Seeking to leverage these transferrable skills to transition into new and rewarding role.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Restaurant Busser /Restaurant Hostess
Breakfast Station
Land O' Lakes, FL
08.2024 - 07.2026
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to tables.
- Supported servers by promptly refilling drinks and clearing used dishes from tables.
- Provided exceptional customer service by addressing guest needs and inquiries efficiently.
- Monitored inventory levels of supplies, communicating needs to management for restocking.
- Adhered to health and safety regulations while handling food and cleaning materials.
- Trained new bussers on best practices for efficiency and guest satisfaction standards.
- Implemented efficient table turnover processes, contributing to improved restaurant flow during peak hours.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Sales Associate
TNT Fireworks
Tampa, FL
06.2024 - 07.2024
- Participated in training sessions for new staff, sharing best practices for sales techniques and customer service excellence.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
TNT Fireworks
Tampa, FL
06.2023 - 07.2023
- Assisted customers in selecting fireworks, providing expert product knowledge and recommendations.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Organized merchandise displays to enhance visibility and promote sales during peak seasons.
- Collaborated with team members to maintain store cleanliness and ensure compliance with safety regulations.
- Educated customers on safe handling and usage of fireworks, promoting responsible enjoyment.
- Managed inventory levels, placing orders as necessary to avoid stock shortages during high-demand periods.
- Addressed customer inquiries and concerns promptly, enhancing overall shopping experience and loyalty.
Education
High School Diploma -
Kirkland Ranch Academy of Innovation
Wesley Chapel, FL06-2026
Skills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Ability to lift heavy items
- Floor cleaning
- Maintaining cleanliness
- Customer Service-oriented
- Polite demeanor
- Server support
- Cleaning and sanitizing
- Dishwashing
- Detail-oriented cleaning
- Table bussing
- Flexible schedule availability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Volunteering
- Running
- Enjoy hobbies that combine physical activity with outdoor exploration
- Community Cleanup
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
Timeline
Restaurant Busser /Restaurant Hostess
Breakfast Station
08.2024 - 07.2026
Sales Associate
TNT Fireworks
06.2024 - 07.2024
Sales Associate
TNT Fireworks
06.2023 - 07.2023
High School Diploma -
Kirkland Ranch Academy of Innovation