Dynamic Operations Manager at Prutech with a proven track record in enhancing efficiency and compliance. Skilled in data analysis and effective communication, I developed operational procedures that consistently met quality standards, driving team performance and improving customer service. Recognized for generating insightful reports that informed executive decision-making.
Overview
4
4
years of professional experience
Work History
Operations Manager
Prutech (NYCSCA Contingent)
Long Island City, New York
01.2025 - Current
Served as second point of contact for Design Opportunity Partnership Program, overseeing technical assistance and documentation.
Monitored processes and team performance to enhance efficiency and customer service.
Developed operational procedures to meet quality standards consistently.
Analyzed weekly PPM Workload Reports to ensure consultant firm met performance targets.
Responded to information requests from superiors, providing specific documentation.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Assisted in developing training materials to enhance team skills and operational knowledge.
Analyzed data from daily reports to identify trends in production performance metrics.
Assistant Project Officer
New York School Construction Authority
Queens, USA
10.2023 - 12.2024
Conducted regular site visits to discuss objectives and progress with prime contractors, ensuring compliance with MWLBE obligations.
Generated monthly reports detailing MWLBE status of prime contractors' subcontract utilization plans.
Reviewed subcontract utilization plans submitted by prime contractors within Vendor Access System for proposed MWLBE percentages.
Organized inspections to monitor construction progress and adherence to project timelines.
Maintained comprehensive databases for tracking project milestones and deliverables.
Labor Monitor
Mega Contracting
Astoria, USA
12.2022 - 10.2023
Streamlined sign-in/out processes for multiple job sites, ensuring accurate documentation for several hundred workers.
Managed worker scanning to provide correct timesheets for all onsite subcontractors.
Reviewed payroll from prevailing wage construction sites, guaranteeing proper payment to all onsite subcontractors.
Monitored site compliance with safety regulations and protocols to uphold industry standards.
Communicated effectively with team members to resolve issues promptly.
Practice Associate IV, Orthopedic Surgery at Columbia University Irving Medical CenterPractice Associate IV, Orthopedic Surgery at Columbia University Irving Medical Center