Matteo Sosa
Circle Pines,MN
Summary
Strong leader, problem-solver and team-player with skills in planning, supervising and organization. Adept at customer service and inter-personal communication. Always looking for ways to improve productivity and provide good customer service. Proficient in Spanish.
Overview
2
2
years of professional experience
Work History
Male Counselor/Activities Director
Covenant Pines Ministries
2023.06 - 2023.08
- Engaged groups through events, small groups, and personal attention.
- Helped visitors build and maintain interpersonal relationships and social skills.
- Acted as a leader and supervisor for children and family group visitors on-site.
- Oversaw the planning and supervision of group activities as well as the gathering and organization of resources needed for said activities.
Retreat Staff
Covenant Pines Ministries
2022.09 - 2023.06
- Built personal relationships with guests through to promote positive experiences.
- Answered questions, pointed out important features and offered further assistance to visitors.
- Utilized communication and problem-solving skills to quickly resolve customer issues.
- Performed maintenance, upkeep and groundskeeping jobs around land owned by CPM.
- Worked as a host, accommodating group and serving as a point person giving assistance and customer service when needed.
- Additionally worked in customer service roles in the on-site merchandise store and coffee shop as a cashier, stocker and barista.
Assistant to Operations Director -
Faith Covenant Church
2021.06 - 2021.08
- Coordinated with Operations Director in different operational issues and activities.
- Helped to maintain systems and procedures to improve operational quality and efficiency.
- Assisted the Director of Operations in maintenance, building upkeep and groundskeeping related tasks until the start of the 2021 college school year.
Education
Associate of Arts - Liberal Arts And General Studies
Normandale Community College
Minneapolis, MN05.2025
High School Diploma -
North Lakes Academy 56
Forest Lake, MN06.2021
Skills
- Activity Planning
- Activity Supervision
- Verbal and Written Communication
- Group and Individual Instruction
- Communication and Interpersonal Skills
- Problem Resolution
- Creative and Energetic
- Planning and Scheduling
Timeline
Male Counselor/Activities Director
Covenant Pines Ministries
2023.06 - 2023.08
Retreat Staff
Covenant Pines Ministries
2022.09 - 2023.06
Assistant to Operations Director -
Faith Covenant Church
2021.06 - 2021.08
Associate of Arts - Liberal Arts And General Studies
Normandale Community College
High School Diploma -
North Lakes Academy 56
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