MATTEW TRIVINO
Miami
Summary
Administrative professional prepared for roles in educational settings. Coordinated administrative tasks, communicated effectively with staff and parents, and maintained organized records. Focused on team collaboration and achieving results with adaptability and reliability. Skilled in scheduling, document management, and problem-solving with professional demeanor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Principal's Secretary
Miami Dade County Public Schools
09.2022 - Current
- Proofread and edited correspondence to fix typographical errors or mistakes in grammar
- Screened incoming telephone calls, routing to appropriate personnel
- Trained staff on office procedures and software applications, driving operations
- Implemented effective document control procedures to ensure accuracy of information stored in databases
- Assisted coworkers and staff members with special tasks on daily basis.
ISS Intern
Miami Dade County Public Schools
06.2023 - 06.2024
- Gained experience, exposure, and knowledge of career-specific procedures and systems
- Trained in different positions and worked with variety of personnel
- Learned about hubs, switches, routers, modems and how to properly install them
- Learned how to disassemble computers and exchange parts
- Learned how to 'reimage' computers using a USB and/or using a network server
- Familiarized self with the Active Directory of a network
- Diagnosed and resolved computer issues
Dispatcher
Roadway Towing
03.2022 - 09.2022
- Coordinated daily workflow in adherence with critical timelines
- Relayed information to or from work crews using telephones and two-way radios
Cashier
Cheesecake Factory
11.2021 - 02.2022
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Resolved and de-escalated issues to address customer concerns
- Delivered service excellence through all points of contact
Registrar
Miami Dade County Public Schools
07.2021 - 10.2021
- Prepared reports on academic and institutional data
- Provided assistance to faculty and staff in duties such as teaching classes, conducted orientation programs, issued transcripts and scheduling events
- Advised students on issues such as course selection, progress toward graduation and career decisions
Education
Certificate - IT Support
Google
HIGH SCHOOL DIPLOMA -
Miami Senior High School
Miami, FL06.2018
Skills
- Active Listening
- Clerical Support
- Tech Savvy
- Microsoft Office
- Customer service
- Teamwork
Certification
- System Administrator Certificate
- Operating Systems Certificate
- Google IT Support Certificate
Timeline
ISS Intern
Miami Dade County Public Schools
06.2023 - 06.2024
Principal's Secretary
Miami Dade County Public Schools
09.2022 - Current
Dispatcher
Roadway Towing
03.2022 - 09.2022
Cashier
Cheesecake Factory
11.2021 - 02.2022
Registrar
Miami Dade County Public Schools
07.2021 - 10.2021
- System Administrator Certificate
- Operating Systems Certificate
- Google IT Support Certificate
Certificate - IT Support
Google
HIGH SCHOOL DIPLOMA -
Miami Senior High School
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