Summary
Overview
Work History
Education
Skills
Timeline
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Mattew Wilson

Torrance,CA

Summary

I have always been passionate about animals and customer service, and I believe that my skills at wax junkie's car detailing and being an online reseller are a perfect fit for working for PetSmart. Let me explain why.

First, wax junkie's car detailing taught me how to pay attention to detail and work efficiently. I learned how to clean and polish cars to a high standard, using the right tools and products for each job. I also learned how to manage my time and prioritize tasks, as I often had to work on multiple cars in a day. These skills are essential for working at PetSmart, where I would have to handle various products and animals, and ensure that they are well-maintained and cared for.

Second, being an online reseller taught me how to market and sell products effectively. I have experience in listing items on different platforms, writing catchy descriptions, taking appealing photos, and communicating with buyers. I also have a knack for finding good deals and sourcing quality products. These skills are valuable for working at PetSmart, where I would have to promote and sell various pet supplies and services, and interact with customers in a friendly and professional manner.

Therefore, I believe that my skills at wax junkie's car detailing and being an online reseller are a perfect fit for working for PetSmart. I am confident that I can contribute to your company's success and growth, and provide excellent service to your customers and their pets. Thank you for your consideration.

Overview

4
4
years of professional experience

Work History

Volunteer

WaxJunkiesDetailing
10.2021 - Current

As a car detailer, I have several achievements and responsibilities that showcase my skills and dedication. Some of my achievements include:

- Winning the Employee of the Month award three times for delivering excellent customer service and exceeding expectations.
- Increasing the efficiency and quality of the detailing process by implementing new techniques and tools that reduced the time and cost by 15%.
- Receiving positive feedback from customers and managers for my attention to detail, professionalism, and reliability.

Some of my responsibilities include:

- Performing interior and exterior cleaning and detailing of various types of vehicles, such as cars, trucks, vans, and SUVs.
- Applying wax, polish, sealant, and other protective coatings to enhance the appearance and durability of the vehicles.
- Inspecting and reporting any damages, defects, or malfunctions of the vehicles and ensuring they are repaired or replaced before delivery.
- Maintaining a clean and safe work environment by following the company's policies and procedures.

Online Reseller

Myself
01.2020 - Current

What I learned from being a reseller on multiple platforms

I have been reselling various products on different online platforms for over a year now, and I have learned a lot from this experience. Here are some of the key lessons I have gained from being a reseller:

- Research the market and the demand. Before buying or listing any product, I always do some research on the platform I am using, the competitors, the potential buyers, and the price range. This helps me avoid wasting money on items that are not popular or profitable, and also helps me set realistic and competitive prices for my products.
- Provide good customer service. One of the most important aspects of being a reseller is to build trust and reputation with the customers. I always try to communicate clearly and politely with them, answer their questions, resolve any issues, and ship the products as fast as possible. I also ask for feedback and reviews, and thank them for their purchase. This way, I can increase customer satisfaction and loyalty, and also get more referrals and repeat buyers.
- Diversify the products and the platforms. Another lesson I have learned is to not put all my eggs in one basket. I try to sell different types of products that appeal to different niches and audiences, such as clothing, electronics, books, etc. I also use multiple platforms to reach more customers and increase my exposure, such as eBay, Amazon, Etsy, etc. This way, I can reduce the risk of losing sales or income due to changes in market trends or platform policies.

Education

High School Diploma -

South High School
Torrance, CA
06.2023

Skills

  • Being a volunteer for wax junkies car detailing has taught me many valuable skills that I can apply to other areas of my life Some of the skills I learned are:
  • Customer service: I learned how to interact with customers in a friendly and professional manner, how to listen to their needs and preferences, and how to handle any complaints or issues that may arise
  • Attention to detail: I learned how to perform various tasks related to car detailing, such as washing, waxing, polishing, vacuuming, and sanitizing I learned how to follow the instructions and standards of the company, and how to ensure that every car is cleaned thoroughly and efficiently
  • -Teamwork: I learned how to work well with other volunteers and staff members, how to communicate effectively, and how to support each other I also learned how to respect the diversity and opinions of others, and how to resolve any conflicts or disagreements that may occur
  • Time management: I learned how to balance my volunteering hours with my other commitments, such as school, work, or family I learned how to prioritize my tasks, how to plan ahead, and how to meet deadlines
  • -Self-motivation: I learned how to take initiative and responsibility for my own learning and improvement I learned how to seek feedback and guidance from others, how to set goals and track my progress, and how to overcome challenges and difficulties

Timeline

Volunteer

WaxJunkiesDetailing
10.2021 - Current

Online Reseller

Myself
01.2020 - Current

High School Diploma -

South High School

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Mattew Wilson