Matthew Abair

Work History

Regional Field Manager

Image One Industries

03.2024 - Current

Travel through New England visiting sites meeting with managers to identify deficiencies on property or concerns as well as come up with ideas to rectify
File reports on site visits with pictures with Site conditions, observation and plans to fix out of scope issues
Plow snow on comercial lots when contractors fail to perform for emergency purposes
Reconciled monthly expense reports of credit card expenses
Attended zoom meetings with clients and staff reporting on status of sites in market
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted in organizing and overseeing assignments to drive operational excellence.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
Performed quality control inspections on phases of field operations.
Spearheaded territory expansion initiatives by identifying promising markets and formulating targeted marketing campaigns.
Conducted regular performance reviews for contractors , identifying areas for improvement and offering constructive feedback for growth.
Negotiated favorable contract terms with vendors and suppliers, while reducing expenses.

Market Manager

BrightView Enterprise Solutions

03.2021 - 04.2024

Managed entire New England market consisting of an average of 200 accounts and 20 to 30 subcontractors for snow and landscape services
Handled a portfolio of over 1.2 million annually with additional out of scope proposals of 1 million on average
Traveled to sites in 6 different states to perform quality checks and deficiencies
Worked with contractors and facility managers to correct is scope deficiencies on sites
Wrote and submitted proposals to correct out of scope deficiencies and identified enhancement opportunities to improve clients property's
Hired/ terminated contractors as needed
Searched for new contractors and assisted on boarding to provide services
Performed snow removal services when contractors failed for emergency site remediation
Inspect plant trees and turf health and recommend improvements
Update facility managers of statuses and incoming weather and plans to keep sites safe
Maintained company vehicle to clean and safe standards
Traveled to other markets throughout the northeast to assist in duties
Worked both in the field with laptop/tablet and iPhone as well as in remote home office
Collaborated with staff over zoom/teams and FaceTime
Took a market riddled with problems to a profitable market going from an negative 28 percent margin of profit when I started to an almost 40 percent profit margin in about a year and replaced most contractors
Proficient with Salesforce, excel, Word and pdf
Reconciled expense reports monthly on company credit card
During the 2nd quarter of 2022 led the entire company in additional sales nationwide
In 3 years my territory doubled in size and still managed it all and brought complaints down over 93 percent

President and Owner

green stripes landscaping

03.2003 - 03.2021

Owner operator of a landscaping and snow removal company with 7 employees servicing commercial and residential clientele
With about 80 customers in a 30 mile radius we grossed about 500k annually
I handled everything from budgeting and hours, human resource issues, sales and customer relationships and satisfaction right down to working with the crews mowing running equipment and digging in the dirt
I even scrubbed the toilets
Worked both in office and remotely visiting job sites
Performed site inspections regularly identifying issues and presenting proposals and cost estimates to client on way to remedy the problem with different solutions
Inspected properties to find areas to add value or appeal to property where needed and cost proposals to fit within customers budget
Worked with labor force to direct employees what needed to be performed on site while keeping them on budget
Identified plants and determined care for them
Used operating software programs such as boss, Microsoft word excel and teams to keep track of jobs, costs, completed/ non completed work proposals and bids
Performed work both at desk as well as in field utilizing laptop hotspots, tablet, phone and other electronic devices
Delivered products to job sites as needed for labor force
Created long term relationships with clients and solved problems as they arose with speed and courtesy
Drove both company and personal vehicles to site
Carried company cell phone and had direct relationships with clients for their needs
Hired and fired employees as needed
Handled employee performance reports
Serviced and repaired all types of equipment vehicles
Performed welding as needed on equipment
Operated heavy equipment such as loaders, skid steers, excavators, tractor trailers, dump trucks, zero turn mowers, snowplows, plow and wing units and large winged snow pushers
Created budgets and expense reports
Created customer proposals and contracts/ bids for both commercial and residential clients
Designed landscape ideas and proposals
Attended customer meetings
Attended annual training seminars

Crew Chief, Flightline Expeditor, Quality Assurance

Vermont Air National Guard

09.2001 - 09.2024

Company Overview: Outstanding fighter wing organization
Detail-oriented and highly organized Air Force Flightline Expeditor, quality assurance inspector and crew chief
Over 23 years of experience with skills in aircraft ground operations, logistics coordination, and team leadership to a outstanding fighter wing organization
A proven track record of ensuring safety, efficiency, and mission success
Led a team of around 100 personnel in expediting aircraft ground operations, ensuring that all activities were conducted safely, efficiently, and in accordance with established procedures and regulations
Coordinated and supervised the timely turnaround of multiple aircraft, including refueling, loading/unloading of cargo, and conducting thorough pre-flight and post-flight inspections to ensure mission readiness and safety
Maintained constant communication with aircrew, ground personnel, support teams, and senior leadership to facilitate smooth and efficient flightline operations and resolve any issues or discrepancies as they arose
Managed logistical aspects of flightline operations, including equipment availability, serviceability, and inventory control to support continuous aircraft operations
Conducted regular safety briefings, ensured compliance with safety protocols, and took immediate action to rectify any safety concerns or hazards on the flightline in collaboration with relevant personnel and authorities
Provided mentorship and training to junior personnel, overseeing their professional development and ensuring seamless integration into the flightline team
Acted as a liaison with higher command and supported coordination efforts during exercises, contingencies, and other operational requirements, contributing to the seamless execution of missions
Played a key role in developing and implementing innovative strategies to enhance operational efficiency, reduce downtime, and optimize resources on the flightline
Established maintenance data collection reporting procedures, ensuring data completion on all aircraft discrepancies
Ensured resolution of maintenance issues recorded in maintenance data collection programs
Verify procedures for compliance with local directives and technical publications and performs Quality Assurance follow up inspections on completed maintenance tasks
Provided technical assistance and supervision to subordinate workers with regard to aircraft maintenance tasks
Checked aircraft forms to ensure all maintenance required and documentation was accomplished in accordance with technical data
Enforced strict adherence to technical data, safety practices, environmental and management procedures
Outstanding fighter wing organization

Account Manager

Greenscape Land Design, Inc

02.2020 - 05.2020

I handled a portfolio of about 20 clients with gross contract sales around 600k annually and another 300k in out of scope sales
Worked both in office and remotely visiting job sites
Performed site inspections regularly identifying issues and presenting proposals and cost estimates to client on way to remedy the problem with different solutions
Inspected properties to find areas to add value or appeal to property where needed and cost proposals to fit within customers budget
Worked with labor force to direct employees what needed to be performed on site while keeping them on budget
Identified plants and determined care for them
Used operating software programs such as boss, Microsoft word excel and teams to keep track of jobs, costs, completed/ non completed work proposals and bids
Performed work both at desk as well as in field utilizing laptop hotspots, tablet, phone and other electronic devices
Delivered products to job sites as needed for labor force
Created long term relationships with clients and solved problems as they arose with speed and courtesy
Drove both company and personal vehicles to site and navigating city traffic
Carried company cell phone and had direct relationships with clients for their needs

Call Firefighter

waterbury fire dept

08.1997 - 03.2021

Interior firefighter a call fire department, holding a state of vermont firefighter 1 certification
Everything from driving fire trucks and tankers to interior fire attacks and salvage and overhaul operations
Working car accidents and assisting with rescue operations, fire safety and hazardous material situations
Identify chemicals utilizing plac cards, SDS sheets and nfpa guidelines to determine proper evacuation containment and fire safety response procedures
With both large and small traffic control operation
Provide basic first aid to victims
Work interior operations at structural fires

Radio Announcer

Radio Vermont Group

01.1994 - 01.1998

Intern to paid position at radio station
Taking phone requests
Pulling commercial spots
Reading news weather on air
Recording commercials
Pulling records cds and track music and presentation to play on air
Reading live adds on air

Summary

Overview

Work History

Regional Field Manager

Market Manager

President and Owner

Crew Chief, Flightline Expeditor, Quality Assurance

Account Manager

Call Firefighter

Radio Announcer

Education

Leadership School in Airman Leadership -

Associate of Applied Science -

High school or equivalent -

Skills

Certification

Awards

Military Service

Personal Information

Timeline

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