Drive revenue growth and merchant acquisition strategies across the Western region through proactive prospecting, cold outreach, and strategic partnership development.
Identify client marketing objectives and deliver tailored solutions to meet business needs, optimize category potential, and increase financial returns.
Lead negotiations, manage legal processes, and oversee end-to-end onboarding for new business partnerships and merchant accounts.
Analyze prospect financials, market strategies, and activation potential to develop persuasive proposals and business cases.
Cultivate and maintain meaningful, long-term business relationships with key regional and national partners.
Collaborate cross-functionally with GMNS and GCS teams to identify upsell opportunities and incremental revenue within existing partnerships.
Serve as project lead for sponsorship activations, vendor partner programs, and corporate incentive platforms.
Mentor and train new associates in sales strategy, relationship management, and partnership development best practices.
Team Leader, Sales
American Express
03.2020 - 04.2022
Consistently exceeded sales quotas and KPIs, ranking as a top regional performer in a fast-paced, competitive environment.
Delivered best-in-class client service, achieving the highest customer satisfaction ratings for 8 consecutive months.
Led business development initiatives, including cold outreach campaigns and relationship-driven retention programs.
Adapted quickly to dynamic market conditions, assuming leadership responsibilities during the COVID-19 pandemic and mentoring peers.
Contributed to sales campaign strategy and account management for key business verticals.