MATTHEW ABER
Valhalla
Summary
Positive, personable, and results-driven professional with proven success in relationship building, account management, and client retention. Dedicated to increasing revenue, improving customer satisfaction, and driving long-term business growth.. Results-oriented with a history of excelling in revealing customer needs and delivering solutions.
Overview
6
6
years of professional experience
Work History
Sales Account Manager & Operations Associate
Samson Funding
Stamford
06.2025 - Current
- Support the full closing process, ensuring accuracy, compliance, and smooth deal execution.
- Conduct outbound sales outreach to generate new business and nurture qualified leads.
- Maintain clear, timely communication with customers to guide them through the funding process.
- Collaborate with internal teams to meet deadlines and expedite approvals.
- Facilitate funding by coordinating documents, verifying requirements, and resolving issues quickly.
- Strengthen client relationships through proactive follow‑up and high‑level service.
Retention Sales Specialist
New York Yankees
The Bronx
04.2022 - 03.2025
- Managed a $4.4M client portfolio, achieving a 95% renewal rate for the 2025 season.
- Developed and executed marketing strategies to grow portfolio revenue.
- Identified client needs and provided tailored solutions to support long‑term retention.
- Built strong rapport with clients, boosting upsell opportunities and satisfaction.
- Engaged with high‑value clients at events to strengthen relationships and increase revenue.
Account Executive, Season Ticket Sales & Service
New York Yankees
The Bronx
08.2021 - 04.2022
- Cultivated relationships with high‑value clients during games and presentations.
- Managed a $1M portfolio, applying strategic communication to enhance revenue retention.
- Strengthened long‑term client trust through exceptional service and support.
- Surpassed sales goals by identifying new business opportunities.
Account Executive, Tampa Sales & Service
New York Yankees
Tampa
10.2019 - 08.2021
- Managed multiple accounts simultaneously with high organizational efficiency.
- Delivered top-tier service, resolving client issues quickly and professionally.
- Conducted proactive client check‑ins to uncover needs and drive upsell opportunities.
- Enhanced client loyalty through responsive communication and problem solving.
- Streamlined account processes, increasing retention and operational efficiency.
Education
Bachelor of Arts - Sport Management
Florida State University
Tallahassee, FL05.2019
Skills
- Relationship management
- Client engagement
- Customer service excellence
- Sales strategies
- Account management
- Portfolio oversight
- Marketing planning
- Team collaboration
- Effective communication
Timeline
Sales Account Manager & Operations Associate
Samson Funding
06.2025 - Current
Retention Sales Specialist
New York Yankees
04.2022 - 03.2025
Account Executive, Season Ticket Sales & Service
New York Yankees
08.2021 - 04.2022
Account Executive, Tampa Sales & Service
New York Yankees
10.2019 - 08.2021
Bachelor of Arts - Sport Management
Florida State University