Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Matthew Abramson

Tampa,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Gameday Operation Assistant

Tampa Bay Suns FC
09.2024 - Current
  • Serve as the primary liaison for visiting teams, managing arrival logistics, locker room setup, and equipment needs.
  • Coordinate closely with referees, overseeing pre- and post-game logistics and ensuring compliance with USL Super League standards.
  • Manage stadium setup, including signage, promotional materials, and team equipment, ensuring all meet league standards.
  • Assist in real-time event troubleshooting, ensuring seamless operations for teams, referees, and staff.
  • Engage with fans through on-field promotions, giveaways, and interactive experiences to enhance game-day engagement and corporate partner visibility.
  • Ensure compliance with stadium safety protocols and emergency procedures, creating a secure environment for attendees.

Business Analyst & Project Coordinator

Clarest Health
04.2024 - Current
  • Collaborate with software development and customer support teams to optimize processes and performance metrics.
  • Lead and mentor a team of three, improving workflow efficiency and strategic project execution.
  • Develop and implement tracking tools to monitor project milestones and operational success.
  • Provide regular reports to senior management, highlighting key achievements and areas for improvement.
  • Identify process improvement opportunities, enhancing company growth, client engagement, and satisfaction.
  • Implement cost-saving initiatives that improved company profitability by 10%.
  • Manage a portfolio of 350+ clients, ensuring high levels of customer service and retention.
  • Assist IT and facilities operations, troubleshooting hardware and software issues, coordinating system upgrades, and ensuring seamless office infrastructure functionality.
  • Support facilities management by handling workspace logistics, office equipment maintenance, and ensuring an efficient working environment for employees.

Tournament Director

North American Cup
08.2024 - 08.2024
  • Led the execution of a premier junior golf tournament, ensuring event schedules, competition rules, and venue regulations were met.
  • Managed logistics, including course setup, player registrations, and coordination with venue staff and external vendors.
  • Supervised 8 event staff and volunteers, ensuring efficient operations and high-level customer service throughout the tournament.
  • Addressed participant and parent concerns, resolving issues to maintain an exceptional tournament experience.
  • Collaborated with marketing and sponsorship teams to enhance event visibility and maintain strong partnerships.

Event Operations Associate

Hurricane Junior Golf Tour
08.2023 - 12.2023
  • Managed tournament operations, including course marking, scoreboard setup, and tee/hole positioning.
  • Led event setup and breakdown, ensuring seamless execution aligned with professional golf tournament standards.
  • Coordinated player starting times, scoring processes, and interactions with players, coaches, and event staff.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.

Sales Manager

Powerhouse Gym
08.2022 - 07.2023
  • Managed customer relations, resolving conflicts and organizing personalized training sessions.
  • Trained and led a high-performing sales team of five, implementing strategies that boosted monthly membership revenue by 15%.
  • Established long-term client relationships, improving member retention and satisfaction by 20%.
  • Analyzed membership data to optimize sales strategies and enhance customer experience.

Event Management/Facilities Coordinator

USF Athletics
08.2021 - 09.2022
  • Managed ticket operations and facility logistics for women's basketball and men's/women's tennis tournaments.
  • Served as the primary contact for visiting teams, ensuring smooth gameday experiences.
  • Oversaw VIP credentialing and gameday logistics to enhance event efficiency and professionalism.
  • Maintained cleanliness and safety standards across all facilities, providing a high-quality event environment.

Facility and Vineyard Coordinator

Elysabeth Vineyards
06.2020 - 11.2021
  • Led vineyard facility operations, including irrigation system maintenance, equipment upkeep, and property beautification.
  • Managed tree replantation, crop harvesting, and the 1,200-case bottling process.
  • Organized weekly client tastings and managed direct-to-consumer sales and marketing efforts.

Guest Services Representative

Tampa Bay Lightning
10.2019 - 10.2020
  • Delivered premium guest experiences, ensuring VIP guests had a seamless gameday experience.
  • Coordinated suite-level hospitality, including food service logistics and transportation arrangements.

Education

Master of Science - Sports Management

University of Florida
Gainesville, FL
08.2025

Bachelor of Science - Sports Management

University of Tampa
Tampa, FL
12.2021

Skills

  • Event & Tournament Management: Specialized experience in organizing and executing sports tournaments and gameday operations
  • Team Coordination: Strong ability to interact with teams, officials, and stakeholders to ensure event success
  • Operations & Logistics: Expertise in facility setup, gameday logistics, and vendor coordination
  • Customer Service & Engagement: Proven ability to enhance guest and participant experiences through interactive engagement
  • Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Salesforce, HubSpot, Ninja, Tier 1 IT Support
  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Relationship building
  • Team collaboration
  • Problem-solving

Affiliations

New Member Educator, Alpha Epsilon Pi, Tau Phi Chapter, University of Tampa – 2019 – 2020

Certification

Sport Event Management

Timeline

Gameday Operation Assistant

Tampa Bay Suns FC
09.2024 - Current

Tournament Director

North American Cup
08.2024 - 08.2024

Business Analyst & Project Coordinator

Clarest Health
04.2024 - Current

Event Operations Associate

Hurricane Junior Golf Tour
08.2023 - 12.2023

Sales Manager

Powerhouse Gym
08.2022 - 07.2023

Event Management/Facilities Coordinator

USF Athletics
08.2021 - 09.2022

Facility and Vineyard Coordinator

Elysabeth Vineyards
06.2020 - 11.2021

Guest Services Representative

Tampa Bay Lightning
10.2019 - 10.2020

Bachelor of Science - Sports Management

University of Tampa

Master of Science - Sports Management

University of Florida

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Matthew Abramson